VIRTUALREALITY

100+ Fan Engagement and Fan Experience Articles From May 2016

Here’s a quick round up of 100+ interesting fan engagement and fan experience reads from the sports business world from the month of May 2016.

  1. Football fans to get smartphone vote to substitute player
  2. Nissan And Play Station Partner To Bring Fans Attending UEFA Champions League Final Today A Unique Experience
  3. Indy 500 at 100: The Fan Experience Gets an Upgrade at IMS
  4. LA LIGA MAY FINE CLUBS WHO SHOW EMPTY SEATS ON TELEVISION
  5. The best things in life are rarely easy
  6. WiFi at Headingley: 560GB not-out
  7. SPORT BUSINESS IN DIGITAL: THE DIZZYING DISRUPTION OF SPORT
  8. Leinster Rugby Is Pioneering Digital Innovation In A Traditional Setting
  9. HOME OF ATLANTA UNITED, MERCEDES-BENZ STADIUM BEGINS REVOLUTIONIZING THE GUEST EXPERIENCE
  10. The Lightning Projected Mario Kart On The Ice Between Periods
  11. Atlanta Falcons putting an end to price gouging on concession food
  12. Best in Mobile Fan Experience
  13. If StarbucksUK ran football- Mark Bradley
  14. Customers Score Big as Sprint Provides Exclusive Free Access with No Data Charges to Every Live Match of 2016 Copa América Centenario with fuboTV
  15. Lightning nominated for sports business ‘Team of the Year’
  16. Atlanta Falcons: Mercedes-Benz Stadium Interview with Senior VP Mike Gomes
  17. New fan council takes aim at ban on umbrellas
  18. Roland Garros presents new fan experiences for 2016 French Open
  19. Hyundai creates immersive fan experience for Euro 2016
  20. Full fan experience during opening weekend at home for Canaries
  21. BST: Fan representation must be done properly
  22. Spotlight: Stadia Solutions
  23. Bigger is Better: UCF Football and Basketball are getting new video boards
  24. Selling soccer to the States: The growth of MLS and the beautiful game in the US
  25. Improving the fan experience with technology
  26. EA SPORTS UFC 2 Introduces All New Competitive Gaming Experience
  27. SMT Partners With THE PLAYERS Championship to Elevate Fan Experience
  28. Fan experience for Angie’s List Grand Prix
  29. Cardinals activate free Wi-Fi at Busch Stadium
  30. ‘A True Ticket Exchange Program’
  31. Fan Dome Provides The Ultimate Experience For UK Football Fans
  32. Harbhajan Singh unveils mobile sporting app –’Ballr’
  33. 5 ways to leverage sports analytics to grow your fan base
  34. Dover Is Exactly How NASCAR Should Be
  35. Fans encouraged to arrive early for Military Appreciation Night vs. Colorado
  36. Doc: FC Cincy fan experience top notch
  37. Villanova sends out Pavilion survey about renovations, gameday experience and more
  38. Michigan International Speedway revs up its Wi-Fi capability with new hotspots
  39. BOOSTING THE FAN EXPERIENCE AT SOUTHEASTERN UNIVERSITY
  40. How a souvenir football in Mexico City sparked a four-decade love affair with the Cleveland Browns
  41. Jazz Fest organizers celebrate 30 years
  42. Monterosa’s LViS Platform will be used for UEFA 2016
  43. How the Kentucky Derby Is Raising the Stakes for its Fans
  44. At Charlton, giant nets and sniffer dogs offer the ‘unique fan experience’
  45. AFL fans to help determine fate of on-screen shot clock
  46. Philadelphia Eagles’ Sustainability Efforts Soar to New Heights
  47. Man City trials first live VR match in London, New York and Melbourne
  48. Golf’s ‘Players Championship’ Is Finally Going High-End
  49. A New Kind of Fantasy Sports Sweeps Through Asia with the Launch of Ballr
  50. Scoreboard for new Rogers Place will be largest in the NHL
  51. NASCAR: What It’s Like To Experience Dover
  52. Virtual reality the future for Canucks fans
  53. Carrier Dome to undergo facelift, new fan experience
  54. How Sports Teams Are Using Podcasts To Engage Their Fans in 2016
  55. Strength In Numbers GSW
  56. Carlsberg partners with DSTV for Euro 2016 fan experience
  57. Vodafone Qatar eyes smart stadiums for 2022
  58. NEW STADIUM REVOLUTIONIZING GUEST EXPERIENCE
  59. Tribe Hackathon to enhance Cleveland Indians’ fans experience
  60. Hey Who Dey Nation!
  61. New Britain Bees experience not quite the Rock Cats, but it’s still worth the trip
  62. Oregon basketball attendance numbers rebound as foundation is put in place for future
  63. 3 STEPS TO GET YOUR BRAND NAME ON VIRAL FAN-GENERATED CONTENT
  64. How to document the stadium experience
  65. Trail Blazers Partner With Microsoft Cortana To Get Smarter With Ticket Sales
  66. Paul Allen’s Portland Trail Blazers use Microsoft’s Cortana technology to sell tickets and engage fans
  67. New owner of Binghamton Mets aims to improve fan experience
  68. A preview of the Braves new home
  69. The Irishman leading the mile-high rugby revolution in sports-mad Denver
  70. Welcome, Raptors fans, to Jurassic* Park
  71. Incorporating virtual reality into the fan experience was lengthy research project for Cavs
  72. Monterosa aims to put fans at the heart of Euro
  73. Overwhelming response for VIVO IPL Fan Park
  74. LED video display manufacturer integrates venue LED lighting into game-day experience
  75. FAN VIOLENCE AND STADIUM SECURITY IS AN ETERNAL ISSUE IN SERBIA
  76. Albion fans around the world have eyes on the big game Sally freedman and fellow Albion fans get together on the beach at Melbourne Simon Reynolds with son Radd, nephew John and brother Chris
  77. Texas Rangers New LED Lighting System Will Save Money, Provide Better Broadcast Experience
  78. Building Loyalty Through Fan-First Marketing
  79. ATP And Infosys Launch New ATP Stats Leaderboards Offering New Insights To Fans
  80. Cavs and Budweiser Team Up to Bring Virtual Reality Experience
  81. Promotions aid fan experience at Sounds games
  82. PGA TOUR Improves Fan Experience with Mitsubishi Electric Diamond Vision 10mm Pitch Scoreboards
  83. SportTechie Startup Profile Series: IdealSeat Provides Data About The Experience That Changes The Game
  84. Buenos Aires Football Club Tests Implanting A Microchip In Fans To Help With Stadium Security
  85. USU football: Upgraded stadium to include new video boards, sound system
  86. Churchill Downs Launches New App For Kentucky Derby
  87. VR reinventing social sport experience
  88. First Kentucky Derby Museum Fan Fest is a Triple Crown Success
  89. Groundbreaking Technology To Enhance Fan Experience Will Be Unveiled at Cavaliers Playoff Games
  90. Hyundai FanDome
  91. San Jose Sharks Showing New Appreciation for Fans
  92. VIRTUAL REALITY: THE STADIUM VS THE SOFA
  93. How Viacom Lab intends to rethink fan engagement and experiences
  94. Who ate all the pies? The importance of food in the Australian sporting experience
  95. Managing fan experience for engaging and profitable events
  96. Stadium owners: It’s time to modernise to monetise
  97. Fan Experience: The Atlanta Hawks Season
  98. Roland-Garros s’annonce extraordinaire avec Perrier
  99. Derby Day Gigapixel
  100. BARCLAYS CENTER CREATES A DIGITAL FAN EXPERIENCE VIA INTERACTIVE APP
  101. OLYMPIQUE LYONNAIS BLAZING A TRAIL FOR FAN EXPERIENCE APPS IN EUROPE
  102. U.S. Bank Stadium News & Notes – May 6, 2016
  103. Wi-Fi, Big Data and Mobile Apps Help Stadiums Generate Extra Revenue [#Infographic]
  104. Washington Redskins Use Research to Significantly Improve Fan Experience
  105. SportTechie Startup Profile Series: Rukkus Lets Fans Browse And Buy Tickets Via Virtual Reality
  106. AT&T Launches Olympics ‘Fanmate’ Experience

How Sports Teams Are Using Virtual Reality To Enhance The Fan Experience

Even though still in it’s infancy, the rise and popularity of Augmented Reality (AR) and Virtual Reality (VR) is permeating into every industry in the world from video games and education to health and the arts with the sports business leading the way in a number of exciting areas.

Teams and stadiums, predominately from the US but also in the UK, Europe and here in Australia are realising the potential of AR/VR to engage their fans as this is being seen as “the next evolution of human story telling at a whole new level” and we all understand the value of storytelling for driving home positive and deeper fan experiences. 

This blog takes a look at what sports businesses, teams and stadiums are doing around the world to engage their fans and enhance the fan experience with virtual and augmented reality technology.

Have you seen something else or think I’ve missed a great idea in this space? Hit me up on @MrBlairHughes on Twitter and share what else is happening in this VR/AR world.

USA

HeadcaseVR

This company collects “depth data capture” which uses 360-degree cameras and sensors to help teams access new data and analytics like how many seconds a football was in the air for or how fast it was thrown.

San Francisco Giants MLB

The Giants have teamed up with Jaunt to produce content using 360 degree video technology. At home games, fans have the chance to experience virtual reality by checking out the Giants social media centre where they have the opportunity to try on Samsung Gear VR headsets to experience the club’s new VR. The VR experience allows members to feel like they are at a training game and get an intimate, field level view of the action. Fans are also able to turn 360-degrees and feel like they are in the infield for practice.

Giants VR

Giants VR

Giants VR

Giants VR

Boston Red Sox MLB

The Red Sox have embraced virtual reality by having new virtual reality booths at Fenway Park this season. Red Sox fans have a chance to see the team up close and in 360 degrees. The technology made its debut recently with three dugout-themed booths stationed through the ballpark with each having several VR headsets for fans to get closer into the action. The club have admitted that the future is uncertain as to how they will use VR but that it’s an important piece of technology.

US Soccer

Looking to change their logo, US soccer released the final design on Google Cardboard for fans to experience this in virtual reality.

Rukkus

This new app lets fans browse and buy tickets using virtual reality.

Rukkus

Rukkus

Rukkus

Rukkus

NASCAR

Making it’s debut recently at the Daytona NASCAR,  the XFINITY Virtual Reality Experience simulates an on-track experience for fans.  Fans are able to experience what it’s like to drive a race car and experience the action.

NASCAR has also put fans behind the wheels in this new Mountain Dew virtual reality activation.

 

Cleveland Caveliers NBA

The Cavs teamed up with Budweiser recently to venture into the realm of fully immersive, 360-degree VR videos. The Cavs gave away a limited number of specially designed Budweiser-cardboard viewing headsets to fans at games recently and represents the first team in the NBA to have VR natively built into their official team mobile app and one of the only teams in the league to offer exclusive VR content. The technology debuted with an exclusive VR video that took fans inside the game day experience.

Cavs VR

Cavs VR

US OPEN 2016 Tennis

Fans at the US Open were able to try out this virtual reality experience which saw them try to return a serve from Maria Sharapova

NFL

The NFL teams and stadiums have been rolling out some impressive VR experiences recently with the 50th Super Bowl no exception. VR demos at SB50 enabled fans to transport onto the sidelines, beneath huddles and into locker rooms at Levi’s Stadium in Santa Clara.

Here’s a quick look at the VR experiences from the Jaunt Super Bowl booth.

On one of my recent US fan experience treks I also played around with SAP’s 49er’s Quarterback Challenge kiosk at Levi’s Stadium in Santa Clara where fans can use VR to feel what it’s like to be a quarterback under pressure from a tough defence.

49ers VR

49ers VR

49ers VR

49ers VR

49ers VR

49ers VR

New England Patriots

The Patriots have released this new VR experience for Patriots fans that was launched by Google Cardboard, in partnership with VISA and Bank of America, named “Travel Inside The Game“.

The idea was to immerse fans in the reality of last year’s SuperBowl winners, using a 360° video experience that saw 10,000 of the headsets handed out by the club.

NY Jets

The Jets have been experimenting with VR tech since the last NFL season and which has seen fans become immersed into the training sessions.

Here is a good chat with the NY Jets Seth Rabinowitz did with Fanalyse on their audioBoom channel talking about the Jets use of virtual reality. 

Boxing

Through virtual reality, the Jacobs Vs Ouillin bout was broadcast live to fans in VR through the Haymaker 360 App. The company used multiple cameras to create a 360-degree video where viewers were able to pan in all directions and view the match from different perspectives as well as access exclusive VR content on Haye’s workout and everyday life.

Horse Racing- Kentucky Derby

NBC Sports Group teamed up with NextVR at the Kentucky Derby to produce the first-ever live VR horse-racing experience.

NextVR Kentucky Derby

NextVR Kentucky Derby

 

College Basketball

Virtual Reality company NextVR teamed up with Fox Sports to live stream the quarterfinal, semifinal and championship games of this year’s Big East tournament.

NextVR

NextVR

http---mashable.com-wp-content-uploads-2015-10-grvr0897

 

NHL

For the NHL All Stars games, the NHL gave fans who could not attend a second chance to experience each event and feel like they were there.

First up was this compilation piece from the 2016 Honda NHL® All-Star Game. Utilizing the Jaunt ONE camera to provide a full 360-degree VR experience of the action, fans received an on-ice position at the Honda NHL® Skills Competition™, a seat on the glass for the NHL All-Star Game and other unique vantage points, including standing next to the press at media day and a look inside the locker room.

LA Kings

Last October I checked out the Staples Centre and the LA Kings fan engagement and got to trial the PictureMe activation from Toshiba. The augmented reality activation enabled me to have the mascot transformed into a picture of us both. Toshiba states that it is bringing a mobile focus to basketball fans’ experiences at Los Angeles’s Staples Center by rolling out an augmented reality application that curates true-to-life pictures of team players with game attendees, allowing guests to enjoy a memorable photo opportunity.

LA Kings VR

LA Kings VR

LA Kings VR

LA Kings VR

LA Kings VR

LA Kings VR

NY Rangers

The Rangers have a goal set up that sees fans try to defend the goals as pucks fly in from the star players as the fan wears a VR head set. 

NY Rangers VR

NY Rangers VR

NY Rangers VR

NY Rangers VR

Stanford University- STRIVR

Stanford University teamed up with STRIVR to develop a virtual reality simulator that is revolutionizing sports training.

MMA- Bellator

Bellator plans to go behind the scenes and let viewers experience fighters’ pre-bout rituals, practice rounds and training regimens.

MMA VR

MMA VR

MMA VR

MMA VR

 

UEFA- Euro2016

UEFA has teamed up with Nokia and their OZO professional VR Camera PC-01 to give VR viewers a 360-degree shot throughout the stadium during multiple games, including some of the England, Wales and Northern Ireland matches.

Euro 2016

Euro 2016

England

MCFC

Manchester City partnered with LiveLike and Sky Sports to bring City fans in London, New York and Melbourne closer to the game through virtual reality. LiveLike had fans put on a Samsung Gear VR headset and enter into a virtual stadium where they could maneuver to see the live broadcast, replays, stats and highlights.

MCFC VR

MCFC VR

 

Liverpool FC

LFC fans from all over the world were able to experience YNWA in full 360 by clicking and dragging the screen below.

England Rugby

England set up a VR experience for fans at the Six Nations recently whereby fans could try out a Samsung ‘School of Rugby’ game on the new Samsung Galaxy S7 and Samsung Gear VR headsets with the game challenging their reaction speeds against rugby stars Martin Johnson and Lawrence Dallaglio.

England: Wear The Rose

England allowed fans back in 2014 to experience virtual reality with Oculus and let fans train with the England rugby team. The Oculus Rift experience put fans right in the middle of the action and gave them a 360 degree view throughout.

Australia

Cronulla Sharks NRL

The Cronulla Sharks unveiled their ‘SharkPark3D’ virtual reality where fans can experience the home ground with Google Cardboard’s head set.

SharkPark3D Virtual Reality

SharkPark3D Virtual Reality

SharkPark3D Virtual Reality

SharkPark3D Virtual Reality

F1 Australian Grand Prix

Apart from offering a wealth of fan experiences, the AUSGP also featured a virtual reality ‘BIG HELMET’ this year which let fans immerse themselves in the helmet of a Formula 1 driver.

AUSGP Big Helmet

AUSGP Big Helmet

Port Adelaide Power AFL

The Power in conjunction with Jumpgate Virtual Reality have created a virtual classroom where players are being educated on skills through the use of  VR head sets. Port has filmed training sessions with three dimensional cameras, with the vision transferred to 3D goggles which offer 360 degree views, sighted through virtual reality goggles. “They (players) can use the goggles and all of a sudden be almost playing football while they’re on the couch, which is helping them educate,” Power coach Ken Hinkley said on Friday.

PAFC

PAFC

Port have also developed the PAFC Renault Virtual Reality Zone which allows fans to use virtual reality to run out through the banner from the team sheds.

New Zealand

All Blacks

The All Blacks Rugby Union team partnered with AIG to allow fans to experience the HAKA up close and personal with these AIG Haka 360º Experience viewer headsets that were given away to 5000 fans.

Australian Open 2016 Tennis

As part of the AO Social Shack, there was a virtual reality activation with the Aus Open 360 World ‘lab’ which let fans experience a sensory explosion from all angles of the on court action.

AUS Open VR

AUS Open VR

AUS Open VR

AUS Open VR

AUS Open VR

AUS Open VR

Netherlands

PSV Eindhoven

The Dutch football champions launched an immersive virtual reality experience which puts fans at the heart of last seasons title winning celebrations.

The new virtual reality film by PSV Eindhoven gave fans from all over the world the unique opportunity to get up close and personal with the players, as they re-live the scenes of when they won the championship title last season.

100+ Fan Engagement and Fan Experience Articles From April 2016

FE Monthly Round Up Articles

FE Monthly Round Up Articles

 

Here’s a quick round up of 100+ interesting fan engagement and fan experience reads from the sports business world from the month of April 2016.

Plenty of food for thought here such as the implantable microchips being rolled out to one Argentinian clubs fan base. Now that’s one way to collect fan data!

1. 5 Sports Stadiums That Score Big With CX

2. Here’s how a Charlotte startup helped launch Turner Classic Movies’ fan club

3. Churchill Downs Launches New Mobile App To Enhance Fan Experience At The Racetrack

4. This Company Lets Sports Fans Know If a Stadium Ran Out of Hot Dogs

5. 2016 NFL Draft Fan Experiences Feature Smartspeed Timing System

6. USL Productions Aims to Elevate Fan Experience

7. Trisect Wins AOR Duties for The Chicago Bears

8. Bengals give loyal fan draft-day experience

9. THE RELAUNCHED RUGBY.COM.AU WEBSITE SHOWS FANS RUGBY FROM ALL SIDES

10. Mountain Hawk Rewards app implemented to increase engagement

11. Pirate fans excited about stadium renovations

12. Express your Virginia Tech spirit with the new Hokiemoji keyboard

13. Spotless Stadium voted best AFL venue for fan experience, beating Gold Coast’s Metricon Stadium

14. Dolphins Season Ticket Members To Receive Exclusive NFL Draft Experience

15. Bud Light Levels Up The Esports Fan Experience With The Introduction Of A New All-Star Program

16. Responsible NASCAR Fans Rewarded at Richmond International Raceway

17. Hornets jazz up fan experience to improve home court advantage

18. Sports Fans and Social Media, Part 2: Perils, Pitfalls and Best Practices

19. How We Got Here: Major League Sports And The New Frontier Of Broadcasting

20. New $3.3M video boards at Mackay, Lawlor go before Regents

21. Redblacks add ‘experience zone’ to TD Place

22. Can the FIFA Interactive World Cup fan experience compare to a live game?

23. What is one trend you’re watching in sports facility design and construction?

24. Toronto Raptors fans flock to Jurassic Park for ‘crazy’ experience

25. The Detroit Pistons Are Using Traditional Emails In A New Way To Engage Fans

26. IoT disrupts the Tour de France

27. Why Rutgers coach Chris Ash wants to enhance the student-fan experience

28. NBA teams can still pack in the fans, even if they don’t win

29. Fans flock to Toyota Grand Prix of Long Beach for fast cars, food, fun

30. SportTechie Startup Profile Series: Dasdak Turns Stadium Mobile Services Into Mobile Sales

31. Warriors Ground Tailgate— a foodie, fan-friendly experience

32. Dallas Mavericks Head Into The Playoffs With A New Emoji Keyboard App

33. Video Walls by Userful Enhance Fan Experience at Tampa Bay’s Amalie Arena

34. Here’s why football clubs are in a digital arms race

35. Improving the fan experience at The PLAYERS Championship

36. Why winning global fan league has become a priority for football clubs

37. 4 Data Points All Sports Teams Should Be Using

38. ARU CEO says no alternative to Allianz

39. Jersey Over Apron: Virtual fan experience

40. Sporting KC Uphoria app expands to include new ticketing features in 2016

41. Fandom Daily Changes Fantasy Sports for the Better

42. The FANchise Will Be The World’s First Fan-Run Professional Sports Team

43. Can The NFL Deal Improve User Engagement On Twitter?

44. Building a Fan Base: Yard Goats sell baseball ‘experience’ to lure fans

45. New Vikings app will provide all the comforts with just a tap

46. Diamondbacks register lowest cost to fans for 10th straight season

47. Red Sox to offer fans virtual reality experience at Fenway

48. At Calfee, it’s all about the ‘fan experience’

49. SportTechie Startup Profile Series: Hopscotch Helps Teams Launch, Manage And Monetize Mobile Apps

50. Big crowds mean lots of work for Kauffman Stadium lost and found

51. U.S. Cellular Field to Unveil High-Definition LED Spectacular in Center Field

52. How the Portland Trail Blazers are embracing technology to engage fans and sell more tickets

53. IBM Tees Up Digital Birdie’s-Eye View of The Masters

54. Van Zeyl confident BMO Field will provide more pleasant fan experience

55. Celtics Announce Playoff Sponsors, Fan Activities

56. Mitchell Johnson talks about his relationship with Virat Kohli and IPL fan experience

57. The Detroit Pistons Are Sending Emails That Change Every Time Fans Check Them Movable Ink powers dynamic game-day communication By Erik Wander

58. How a Major League Baseball stadium decides what crazy food fans will eat

59. Kings Host Tech Night at Sleep Train Arena

60. Will Deal To Stream NFL Games Undermine Twitter’s Social Experience?

61. Washington Redskins Partner With Buzztime To Provide Redskins Fans With Interactive Entertainment Year-Round

62. Sports Sponsorship in India up by 12 % last year

63. La Liga aims to grow fans’ experience

64. Fans experience NCAA Championship game from all levels

65. Associated Bank’s “Grand Slam Challenge” fan experience at Miller Park is a hit!

66. Turn Sports Fans Into Fans Of Your Brand

67. Vikings, VenueNext Announce Partnership to Enhance Fan Experience at U.S. Bank Stadium

68. Colorado Springs Switchbacks investing in facility improvements to enhance fan experience

69. Texas Rangers Enhance Fan Experience and Energy Efficiency at Globe Life Park with Eaton’s Advanced Ephesus LED Lighting and Controls System

70. Play ball: Nats deploy software, social media to boost game experience (Video)

71. Major upgrades for fans to enjoy at Busch Stadium

72. Jacksonville Suns owner Ken Babby creating new experience at ballpark

73. Why sponsors want more out of sports sponsorship

74. Mitel to Power Seamless, Real-Time Communications for San Diego Padres

75. MLB exhibition at Victory Field a fun experience for players, fans

76. What’s new at U.S. Cellular? Video boards, cheesy beefs and homecoming

77. Four reasons why every cricket fan must watch a match live in the stadium

78. Magic App Update Will Allow Fans To Select Team Lineups

79. Kings Fan Spin Class to Power 4K Center-Hung Video Board in New Arena

80. San Francisco Giants Ready To Give Fans Unique Virtual Reality Experience At AT&T Park

81. Olympique Lyonnais Blazing A Trail For Fan Experience Apps In Europe

82. Breaking down the best fan experiences in Vancouver sports

83. The Lady Bears’ Success on Court Boosted by Strong Fan Support

84. Tripleplay and Triple Jump Technologies partner to deliver unique connected stadium experience

85. ’Shoe refitting on tap at Ohio State

86. Great example of how new style of communication can acquire new fans!

87. Argentine football club Tigre launches implantable microchip for die-hard fans

88. Bengals give loyal fan draft-day experience

89. What the shortening human attention span means for marketers

90. Demographic segmentation: How 7 football organisations target the next generation online

91. SEAT London 2016 – a boat-load of learning!

92. Defining fan engagement

93. DENVER NUGGETS LION KING CAM FAR SUPERIOR TO KISS CAM

94. I Want to Know, Want to Go, Want to Share Fan Engagement at Warp Speed

95. Know the 5 Secrets of Formula E to Build Real Fan Engagement | Hangout Resume

97. A Game Plan for Enhancing Fan Engagement

98. PART TWO: Measuring fan engagement: an introduction

99. Inside Real Madrid’s Game Plan For Digital Domination

100. The Orlando Magic Becomes First NBA Team to Deploy and Integrate iBeacons Via Team Mobile App in Amway Center

101. WTW: Discussing Fan Engagement with Bas Schnater

102. Australian Rugby Union dives into data in new deal with sports marketing group Perform

103. Why Microsoft invests in sports: Marketing chief says ‘it’s about people’s passions’

104. How this Hollywood vet is using virtual reality and storytelling to disrupt the sports world

105. Argentinian football club begin implanting fans with season ticket microchips

 

 

 

 

140+ Fan Engagement and Fan Experience Articles For February 2016

FE Monthly Round Up Articles

FE Monthly Round Up Articles

  1. WIMMER’S A WINNER WITH CAMERA SKILLS
  2. The first great sports streaming apps are here
  3. New technology unveiled at Winter Meetings, ABCA conference
  4. Super Bowl Tech Keeps Fans Connected
  5. WISCH LIST: With fan attendance dropping, NFL must up its game
  6. LOOK: Super Bowl City has an experience for every NFL fan
  7. The Super Bowl City Experience
  8. Leicester eye new fan engagement initiatives at King Power
  9. BRP SWEEPSTAKES FOR ULTIMATE MASTERCARD MEMORIAL CUP FAN EXPERIENCE
  10. Verizon network upgrade improves fan experience at Thompson-Boling Arena
  11. ARRIS Brings Wi-Fi® to Fans at Daytona International Speedway
  12. Daytona experience overhauled in a big way with stadium feel
  13. Digital innovation rewards baseball
  14. Bulldogs enjoy once-in-a-lifetime Court of Dreams experience
  15. Pistons use 360-degree camera as fan, business tool
  16. Four technologies driving innovation in the NBA and beyond
  17. Road America Makeover – Venue Enhancements Underway
  18. Intel Redefines the Fan Experience for NBA All-Star Weekend 2016
  19. Social media campaign gives Penguins a song to celebrate
  20. The NBA All-Star Game’s 24 Superstars Get Their Very Own Emoji
  21. Cronulla Sharks tackles marketing automation
  22. The (very) wide world of the sports fan
  23. Tampa Bay Lightning Partner With Enthrall Sports To Manage Fan Engagement
  24. Reser Stadium’s Terrace to bring ‘social experience,’ local food and beverages to Oregon State football games
  25. Cape Town to host BPL Live fan park
  26. Peering inside the minds of Raiders fans
  27. SportTechie Startup Profile Series: Jebbit Helps Sports Marketers Engage Fans In Today’s Micro Moments
  28. The Untapped Potential of Sports Fans
  29. Pro sports teams plan interactive experiences for Tampa fans
  30. Super Bowl City has an experience for every National Football League fan
  31. NFL Commissioner Roger Goodell: Technology makes football better for fans and athletes
  32. Football fans get in on the action in Santa Clara
  33. Making a game out of the game
  34. Introducing the Stadium of the Future, Where Technology is King
  35. Watch RBS 6 Nations rugby with world cup winner Ben Kay: 3D & analytics prop up rugby VR fan experience
  36. Super Bowl 50 Goes High-Tech With Fan Experience at Levi’s Stadium
  37. Sports Perch Launch Gives Fans Refreshing View of Online Sports Landscape
  38. View Announces Dynamic Glass Installation at Levi’s® Stadium, Home of the San Francisco 49ers
  39. Virtual Reality’s Potential For Athlete Health And Training
  40. Eleven to deliver fan engagement channel for The Jockey Club
  41. The Big Trend in Sports Engagement: A Little Hashtag Emoji
  42. Virtual Reality Put Me in the Skates of My Sports Hero
  43. SAP Uses Super Bowl 50 To Test Data Visualization, UX
  44. The pleasure and pain of our brains and sports
  45. Brees, sisters connected by more than NFL experience
  46. Microsoft plays the long game with NFL partnership superbowl
  47. In 2016, the global ambitions of the NFL and NBA are an example for every sports organisation to follow
  48. Denver Broncos Hit Fan Experience Paydirt on CenturyLink Network
  49. Do NFL Teams Have to Win on the Field to Win at Social Media?
  50. Best place for football fans? 245 cities ranked
  51. BT and Sky look to put the fans at the heart of live sport
  52. 2016’s Best & Worst Cities for Football Fans
  53. #OwnTheArch campaign shortlisted for Sport Industry Awards
  54. Commercial Display At NFL Fan Experience
  55. Fan experiences Super Bowl festivities without leaving home
  56. Super Bowl Fans Take in Sights & Sounds of Super Bowl City and Fan Experience
  57. The Mobile Expectations Of Sports Fans Drive Change At Major Stadiums
  58. Visa pushes mobile payments at Super Bowl 50
  59. SAP HANA Cloud Platform quarterbacks Super Bowl apps
  60. Vinik-backed Seattle startup brings new tech to Amalie Arena for Lightning games
  61. The Accidental Evolution of the Super Bowl Pregame Show
  62. How the Bay Area is creating a Super Bowl experience that’s uniquely Silicon Valley
  63. NBA 2K publisher views esports as nothing but marketing
  64. Super Bowl 50 fan experience
  65. NASCAR: FanVision Bolt Will Revolutionize Fan Experience
  66. How fans experience Media Night aka Opening Night of Super Bowl 50 in San Francisco Bay Area
  67. Super Bowl City, NFL Experience offer football fans pre-game thrills
  68. NEW TECHNOLOGY CHANGING HOW FANS WATCH SPORTS
  69. UFC Fan Engagement
  70. Virtual Reality’s Potential for Athlete Health and Training
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Portsmouth FC and Fratton Park Fan Experience Review

Portsmouth FC

Portsmouth FC

I’m currently in London for a week of work with our audioBoom UK office but with a Sunday and Saturday free either side, I’m making sure I can get to a couple of stadiums to check out some more football fan experiences across England.

Today I’m in the south western English seaside town of Portsmouth, home to current football league two team Portsmouth FC or ‘Pompey’ as they are known more affectionately. Today is my 28th football ground visit in England since I first moved here in 2006 so I’m slowly ticking all 92 of them off as Pompey take on AFC Wimbledon today.

I head off for this away day to Portsmouth at 830am by grabbing a tube (£2.20) from London Bridge to Victoria Coach Station where I catch a two hour (£9 return) coach ride to The Hard Exchange in Portsmouth.  

PortsmouthFC

PortsmouthFC

Portsmouth FC

Portsmouth FC

Portsmouth FC

Portsmouth FC

Portsmouth FC

Portsmouth FC

When I arrive just after 11am it’s wet, extremely windy, cold and grey and the seagulls are out in force trying to eat my chips (£1.20) and Cornish pastie (£1.90) that I’ve just purchased from a proper chip shop, the delicious pastie of which comes second only to the one I had at Glastonbury 2008. 

PortsmouthFC

PortsmouthFC

Portsmouth FC

Portsmouth FC

Portsmouth FC

Portsmouth FC

I find a local home team pub in the Ship and Castle in town and settle down to a few pre-game beers (Hobgoblin pint £5.90 and something called a Fosters for £2.80- sorry Australia!) and read up on some research I’ve collected on what Portsmouth do for fans on match days to improve the fan experience. Some good reading here on that: 

How Portsmouth FC are leading the way in Fan Engagement

Portsmouth FC – Mobile First

Government sets up group to improve fan engagement

Portsmouth FC

Portsmouth FC

Portsmouth FC

Portsmouth FC

Portsmouth FC

Portsmouth FC

It looks like I’ve arrived at just the right time for stadium transport as Uber was only legalized here on Friday and at 1pm I grab one from the Ship & Castle to Portsmouth’s Fratton Park stadium and talk to my Romanian driver about Portsmouth, Uber and football in general. Ben is a Manchester United fan and thinks the fan experience at Fratton Park is quite good but he hates the team so is only judging this from having sat in the away end.  

Ben drops me just outside the south stand gates where I chat to a teenage program seller about the Pompey experience. The young chap talks up the things the club does to engage young fans and shows me the excellent specially produced £1 kids only 100 page match day program. I believe from what sellers were saying to fans that this is the only kids specific match day program in the football league. 

PortsmouthFC

PortsmouthFC

PortsmouthFC

PortsmouthFC

Portsmouth FC

Portsmouth FC

Portsmouth FC

Portsmouth FC

As I walk around this classic old school 1898 stadium through tiny alleyways surrounded by residential housing I’m thinking about how for some fans, fan engagement is just about making sure things like transport, ticketing and concessions are road block free on match day. The Fratton Park and Portsmouth FC experience is not a glossy polished technologically driven day out with cup holders,  free WiFi (or any WiFi for that matter) or big screen digital activations but of bovril and curry chips to singing songs and sitting under historic stadium tin roofs while taking in the game. 

Portsmouth FC

Portsmouth FC

Portsmouth FC

Portsmouth FC

Portsmouth FC

Portsmouth FC

After purchasing a £3 program I make my way to my general seat (£20) in the North stand but I’m surprised to see it is a restricted view seat yet there was no mention of this in the booking process nor did the club reply to my email asking for help with purchasing a ticket when the address function drop down bar on the ticketing site only allowed for five countries with Australia not being one of them. I figured it out by using a fake address but it shows the importance of clubs having to make sure they listen to their fans. Now while I also know that these old stands weren’t designed with all fans sight angles in mind and that thats part of the charm, I can imagine another fan getting frustrated at paying (AU$50) for a ticket with a restricted view but not being told about that in the first instance. And what of £20 for the fourth division of a competition? Is football too expensive in England? It was a sell out here today so it’s obviously not a problem amongst Pompey fans? Time will tell….

Portsmouth FC

Portsmouth FC

Portsmouth FC

Portsmouth FC

It was a nice idea to see that Pompey fans occupy the number 12 spot in the team listing on the back of the match day program. 

Portsmouth FC

Portsmouth FC

I entered through turnstile 5 in the North Stand by scanning my paper ticket that I printed back in Melbourne. Sigh. Look at this. What has become of the great physical ticket design. I’ve collected 95% of the tickets from gigs and games since 1996 and always try to buy a physical ticket whenever I can. Any club who produces these paper tickets should find a way to at least make these customizable with fans faces or profiles on them or with team livery designs to bring a bit of personalization and memorable collectability to ticketing. Its the fans ink and paper after all. 

PortsmouthFC

PortsmouthFC

PortsmouthFC

PortsmouthFC

Portsmouth FC

Portsmouth FC

Food options at Fratton Park are pretty basic but the pies sounded nice. Beer prices are affordable at £3.50 considering I paid double for a pint at pretty much every stadium in the US recently and at this price are on par with Aussie beer prices, albeit we don’t have pints at out stadiums. 

PortsmouthFC

PortsmouthFC

I do find it intriguing that in English football  even though clubs and stadiums make every effort to stamp out abusive language with text lines and stewards on hand that fans get away with the level of swearing that they do. Cries of ‘Fook off you daft muppet’ and ‘eww durty basterd carnt’ here from one fan barely raises an eye from fans but in Australia I think while its expected at sporting matches the world over, that fans don’t tolerate it as much with kids present as they do here as in a way its all part of that quintessential English football experience. Its also a bit of the bystander effect in practice as no fan wants to dob in another fan just for swearing. 

Portsmouth FC

Portsmouth FC

There was some creative street art adorning the mens and women’s toilets that was a good use of space as seen here.

Portsmouth FC

Portsmouth FC

With Remembrance Day only a few days prior to this game and Friday’s terrorist attacks in Paris, the club plays the last post before a minutes silence. Listen here: 

There was also a young navy man carrying around an old Pompey rally sign in the form of a 30’s/40’s design to ramp fans up in the pre game which was a simple and creative yet respectful idea. 

PortsmouthFC

PortsmouthFC

While the youth program was a cool idea it was also interesting to hear how the club’s older fans participate in walking football as well.

Portsmouth FC

Portsmouth FC

 

The Pompey fans are out in fine voice in the Fratton End as they belt out chants with drums, bells and whistles. Listen here to the Portsmouth FC fans. 

The game is an exciting free flowing and attacking spectacle with both teams firing shots off while the goalkeepers struggle to kick the ball straight as its held up in the wind like a balloon.  

Portsmouth FC

Portsmouth FC

I know I harp on and on about the exciting advancements and best practice fan engagement examples that I come across on my travels but sometimes all you really need is a good chat with fellow fans, a cold beer, a decent seat and a sing song to have a great stadium experience as a fan. Nothing compares to the English football experience from the pre game pints in either the home and away pubs and the walk to the ground to the singing and all the good vibes that go with this however I do  wonder what older purist fans will think when better advancements in seat ordering, drones, beacon and virtual reality technologies eventually start proliferating into the English game as they have done in the US and as they are now in Australia. Will English football fans of all ages embrace these new technologies? I for one hope that the football fan experience here retains its simple and pure charms as I experienced here at Portsmouth today. 

Portsmouth FC

Portsmouth FC

PortsmouthFC

PortsmouthFC

 

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