A weekly recap of some of the interesting stories and developments from the educational to the random in the world of fan engagement/experience, stadium/venue news, fan behaviour and psychology, customer service plus much more. Enjoy.

FANS HQ 20: Free Fan Engagement Magazine

Telstra unveils Australian-first 5G innovation for AFL fans

Digitally connected San Francisco 49ers taps Avery Dennison retail technology

Touchdown! Verizon customers use 9.7TB of data at kickoff game at SoFi Stadium

Tech company’s outage leaves fans unable to download tickets

Dodgers: New Rule Change Will Affect Fan Experience At Dodger Stadium

The NFL’s most iconic theme music has roots in everything from Batman to ‘Star Wars’

Premier League clubs donate food from cancelled games to charity

NFL’s Decision To Shutter In-Stadium Sportsbooks On Game Days Is First Of Its Kind

What Are the Food Prices at SoFi Stadium? A Guide Ahead of Rams vs. Bills

New food and beverage offerings at Bank of America Stadium in 2022

“Tech now allows clubs, fans, and brands to tell a story even better than before.”

The most/least expensive beer prices at every NFL stadium: study

How MLB teams are targeting younger fans

How to… engage with your fanbase. Tom Leek, co-founder of the creative marketing agency NYX, tells M Magazine how to leverage digital tools and techniques to maximise your reach.

Passionate football fans ‘likely to be hostile to rival fans but also more kind’

Football fans face spiraling costs of tailgating

‘Lusail Stadium is a magical venue that will impress the entire world’

Falcons debut security screening technology before regular season opener

How the NFL Uses Digital Twins

The impact of India’s growing sports tourism market on football

‘Critical’: Epic new Gold Coast stadium fast-tracked

Spectacular and transformational: Rugby World Cup 2023 raising the bar with one year to go

Fifa introducing new Fan Festival for 2022 World Cup in Qatar

Justin Hemmes grilled over price of beer at new Sydney Football Stadium

“Alcohol will be available for fans in the 2022 World Cup stadiums” – Nasser Al Khater says Qatar focusing on fan experience

Arsenal to play three WSL games and all Champions League group stage matches at the Emirates Stadium

World Cup final stadium tested with first sellout crowd

PUSHING BOUNDARIES IN ‘SPORTAINMENT’

Steve Pangburn on elevating the business and fan experience of sports event concessions

FIFA Builds NFT Platform to Boost World Cup Fan Engagement

10 key customer service trends for 2022 and beyond

How the N.F.L. Stays So Popular, Despite Its Many Scandals

Network Upgrade Improves Fan Experience at Leeds United FC

Two fans removed from US Open quarterfinal match after haircut prank at Arthur Ashe Stadium

Qatar warns World Cup fans about sneaking alcohol into country

AFL fans lose out — broadcaster rights deal just another win for executives and players

Extreme and Minor League Baseball to Push the Boundaries of In-Stadium Technology with New Partnership

A Psychological Perspective on Merch Collecting, From Hobbyists to Obsessives

Aramark Sports + Entertainment announces self-checkout technology for 2022 NFL season

You can get $500 and 2 free tickets to an NFL game to review stadium food

EXCLUSIVE PILOT PROGRAM FOR SPORTS CLUBS “SPORT METAVERSE”

Lobster Mac and Cheese and a Muffuletta Are on the List of New Concessions at AT&T Stadium, Home of the Dallas Cowboys

Fan Experience – Pepsi launches the NFL season by offering a Tiny House in « Fan Cave » mode

How to harness the power of fan engagement

Smart sportswear: digital innovation in football fandom

Ticket-holders allowed to invite up to three people to Qatar as excitement grows for the 2022 World Cup

Telstra bringing the fun to NRL fans this finals series!

As the NFL season kicks off, advertisers draw from a new playbook

Tom Brady NFT experience will be an ‘unprecedented fan journey’: Autograph CEO

SpotOn Digital Payment Tech Installed at 37 NFL, NCAA Venues Ahead of Football Season

Lumen Field’s newest food offerings celebrate popular local restaurants

What’s in a name? How naming rights deals impact the professional sports venue landscape

Rising Customer Expectations Makes “Exceptional” the New Service Baseline

Opinion | In the battle for audience engagement, utilisation of technology is key

Utah Jazz Partner with Community, SMS Messaging Platform, to Directly Text with Fans at 801-938-3022

Inter Miami CF Announce Fan of the Match Initiative with Socios.com

Fans can now buy concessions at Allegiant Stadium without paying at checkout

Goodbye soggy chips, hello fine dining at sports venues nationwide

Tropicana Field’s BallPark & Rec will expand into a two-story full-service restaurant

Bayern Munich fans protest match delays due to Queen Elizabeth II’s death

Collingwood fans face sky-high airfares in clamour to reach Sydney for AFL final

Celtic fans slammed over Queen banner as Rangers defy UEFA by playing national anthem

Flight gouging sees die-hard AFL fans priced out of finals

Live streaming scam dupes footy fans eager to watch regional finals matches online

World Cup 2022: Qatar opened its massive Lusail Stadium and the reviews were … not great