FAN ENGAGEMENT FRIDAY: NEWS FROM AROUND THE GROUNDS 10/06/2022
A weekly recap of some of the interesting stories and developments from the educational to the random in the world of fan engagement/experience, stadium/venue news, fan behaviour and psychology, customer service plus much more. Enjoy
Champions League final chaos: warning for mega event organisers
Quidich Innovation Labs Powers AR for Indian Premier League Cricket Fans
As the dust settles on chaotic A-Leagues seasons, what needs to be addressed ahead of 2022/23?
Hungary kids boo England players taking a knee before Nations League match
France’s twisted attitude to fans led to Champions League chaos
Topgolf has arrived at Penn State’s Beaver Stadium. Here’s a look and what to know
Why Experience-First Entrepreneurs Win Consumers
Father, daughter end 17-year MLB stadium journey at Nats Park
Driving Consumer Engagement Through Sports Sponsorship Activation
Augmented Reality Eagle Takes The IPL 2022 Final To A New High
Fanatics Is Coming To Play, But When, Where, And How?
Liverpool offer support to fans over Champions League final trouble
WATCH: Fan makes wild one-handed catch on home run ball while holding baby during Mets game
We knew things at the Coliseum were bad, but the A’s say they’re worse
KC esports team collaborates with Populous to produce NFT fan experience
Flowers to be planted under latest Munich 2022 fan-engagement project
Indian Tech Companies Revamping International Sports Viewing And Fan Engagement
LaLiga Tech Launches Startup Competition for Fan Engagement
How to Use Emotional Intelligence to Provide Exceptional Customer Service
A Graphic Designer (and Mets Fan) Is Keeping Shea Stadium’s Neon Alive
Sports tops leaderboard for livestreamed video content
ESPN Celebrating NBA Finals from Airwaves to Locker Room
Why has there been a downturn in AFL crowds this season? It’s not just Covid to blame
Chicago Cubs dive into the metaverse with Web3 marketing platform Valence
Red Sox First MLB Team With In-Market Streaming Service
Even sponsors are riled by Uefa’s Champions League final fiasco
Uefa, the police, French ministers… all peddled gross lies. Only fans prevented disaster
Tech Mahindra to provide digital fans platform for chess Olympiad
Burglars break into Plymouth’s stadium and plough through pitch on tractor
Growth of women’s soccer reaching new levels
How F1 teams went from £1 rejects to billion-dollar forecasts
ABBA’s temporary, transportable arena hosts the iconic band’s virtual reunion tour
How to Elevate Customer Service by Design
What Can Be Done About the Decline of Customer Service?
Three Steps To Turn Digital Experiences Into Superior Customer Service
3 Customer Experience Breakdowns That Buyers Hate
The A0K1VERSE, NFTs, and the Future of Fan Engagement
How sports clubs achieve a slam dunk in loyalty with data
To get closer to their idols, music fans are ready to fork out
San Antonio’s ‘Spurs Lady’ a true fan of the Silver and Black NBA team through all seasons
What Can Be Done About the Decline of Customer Service?
4 Ways To Getting More Creative With Your Customer Service
How To Be A Customer-Obsessed Company
Mark Davis blames high no-show rate in 2021 on vaccination requirement
Stadiums of tomorrow: Franchises across leagues look to build new homes
Customer Experience Is Getting Worse
Chelsea Pushing Ahead With Plan to Charge More for Top Seats
The Female College Sports Fan: Who is She?
The Clippers’ ‘halo’ scoreboard inside their new arena looks like every sports fan’s dream
Too expensive? Just a fad? Fans don’t care? Debunking myths in sports sustainability
This AI-powered Jack Nicklaus ‘twin’ will allow fans to interact with the golf legend
Aussies keep it cool in Qatar for play-off – News on the FIFA World Cup air-conditioning set up in Qatar stadiums
Air-conditioned Qatar stadiums ‘set perfect temperature for football!’ – Duke
WITHOUT FANS, FOOTBALL IS NOTHING – LET’S GET THIS GAME RIGHT
First event set for new Sydney Football Stadium
SL Benfica becomes first Portuguese club to launch Socios fan tokens
Dutch clubs to deploy ‘smart technology’ to fight fan racism
Sydney L!VE – Behind the Australian Open’s NFT and metaverse success
NFL to Host First Official Developmental Camp and Fan Event in Africa
How Cricket Australia plans to use NFTs to deepen engagement
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