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FAN ENGAGEMENT FRIDAY: NEWS FROM AROUND THE GROUNDS 10/06/2022

A weekly recap of some of the interesting stories and developments from the educational to the random in the world of fan engagement/experience, stadium/venue news, fan behaviour and psychology, customer service plus much more. Enjoy

Champions League final chaos: warning for mega event organisers

Quidich Innovation Labs Powers AR for Indian Premier League Cricket Fans

As the dust settles on chaotic A-Leagues seasons, what needs to be addressed ahead of 2022/23?

Hungary kids boo England players taking a knee before Nations League match

France’s twisted attitude to fans led to Champions League chaos

Topgolf has arrived at Penn State’s Beaver Stadium. Here’s a look and what to know

As Golden State seeks another title, the Warriors push revenue higher with an ever-evolving business strategy

Why Experience-First Entrepreneurs Win Consumers

Father, daughter end 17-year MLB stadium journey at Nats Park

Big-market Cubs and small-market Cardinals treat their fans differently. Guess which team keeps winning?

Driving Consumer Engagement Through Sports Sponsorship Activation

Augmented Reality Eagle Takes The IPL 2022 Final To A New High

Fanatics Is Coming To Play, But When, Where, And How?

Liverpool offer support to fans over Champions League final trouble

WATCH: Fan makes wild one-handed catch on home run ball while holding baby during Mets game

We knew things at the Coliseum were bad, but the A’s say they’re worse

KC esports team collaborates with Populous to produce NFT fan experience

Flowers to be planted under latest Munich 2022 fan-engagement project

Indian Tech Companies Revamping International Sports Viewing And Fan Engagement

LaLiga Tech Launches Startup Competition for Fan Engagement

YES Network Looks To Deepen Fan Engagement With ‘Pick-N-Play Live’ Single-Screen Watch-and-Play Experience

How to Use Emotional Intelligence to Provide Exceptional Customer Service

A Graphic Designer (and Mets Fan) Is Keeping Shea Stadium’s Neon Alive

Sports tops leaderboard for livestreamed video content

ESPN Celebrating NBA Finals from Airwaves to Locker Room

Why has there been a downturn in AFL crowds this season? It’s not just Covid to blame

Chicago Cubs dive into the metaverse with Web3 marketing platform Valence

Red Sox First MLB Team With In-Market Streaming Service

Even sponsors are riled by Uefa’s Champions League final fiasco

Uefa, the police, French ministers… all peddled gross lies. Only fans prevented disaster

Tech Mahindra to provide digital fans platform for chess Olympiad

Burglars break into Plymouth’s stadium and plough through pitch on tractor

Growth of women’s soccer reaching new levels

How F1 teams went from £1 rejects to billion-dollar forecasts

Charlotte FC Ramps Up Fan Experience With Mixed-Reality Graphics for Local Broadcast, Videoboard Show

ABBA’s temporary, transportable arena hosts the iconic band’s virtual reunion tour

How to Elevate Customer Service by Design

What Can Be Done About the Decline of Customer Service?

Three Steps To Turn Digital Experiences Into Superior Customer Service

3 Customer Experience Breakdowns That Buyers Hate

The A0K1VERSE, NFTs, and the Future of Fan Engagement 

How sports clubs achieve a slam dunk in loyalty with data

To get closer to their idols, music fans are ready to fork out

San Antonio’s ‘Spurs Lady’ a true fan of the Silver and Black NBA team through all seasons

What Can Be Done About the Decline of Customer Service?

4 Ways To Getting More Creative With Your Customer Service

How To Be A Customer-Obsessed Company

Mark Davis blames high no-show rate in 2021 on vaccination requirement

Stadiums of tomorrow: Franchises across leagues look to build new homes

Customer Experience Is Getting Worse

Chelsea Pushing Ahead With Plan to Charge More for Top Seats

The Female College Sports Fan: Who is She?

The Clippers’ ‘halo’ scoreboard inside their new arena looks like every sports fan’s dream

Too expensive? Just a fad? Fans don’t care? Debunking myths in sports sustainability

This AI-powered Jack Nicklaus ‘twin’ will allow fans to interact with the golf legend

Aussies keep it cool in Qatar for play-off – News on the FIFA World Cup air-conditioning set up in Qatar stadiums

Air-conditioned Qatar stadiums ‘set perfect temperature for football!’ – Duke

WITHOUT FANS, FOOTBALL IS NOTHING – LET’S GET THIS GAME RIGHT

First event set for new Sydney Football Stadium

SL Benfica becomes first Portuguese club to launch Socios fan tokens

Dutch clubs to deploy ‘smart technology’ to fight fan racism

Sydney L!VE – Behind the Australian Open’s NFT and metaverse success

NFL to Host First Official Developmental Camp and Fan Event in Africa

How Cricket Australia plans to use NFTs to deepen engagement

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