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Brisbane Broncos Vs Gold Coast Titans NRL Fan Experience, Suncorp Stadium, Brisbane, Queensland 27/06/20

Here’s a snapshot documenting the fan journey tonight heading back to the Brisbane Broncos game days at Suncorp Stadium in Brisbane, Queensland, Australia on Saturday night.

10,000 fans were allowed back on the night for the NRL game.

Train to the game. Chelmer station to Milton station. Free transport still on offer for fans here heading the game.

Note the clear communications around ticket conditions for the COVID19 plan on this game day.

The march to the stadium from the station. Not as vocal as usual but grateful and lucky to be back here.

Ticketing. Paper PDFs or mobile ticketing only. Gates open only from 45 minutes before kick off.

F&B. Cashless/card only. Line markings. Social distancing maintained and respected by fans. Speed was fast to be served. Staff friendly and good on them for being back too. They need this for jobs as well.

Seating. Strictly only allowed to use the 2 seats you were able to purchase and must keep 1.5m away from each other. Must remain within the zone allocated on your ticket.

Hand sanitizer stations abundant throughout the venue.

Well done to all of the staff from the Broncos membership team to the venue staff and everyone else in between who put this on for fans with only a few day’s notice. Huge respect for that team work.

100+ Fan Engagement Ideas for Kids, Families, Members and Fans

Good morning, 

Please feel free to use this newly updated version of one of my popular fan engagement resources.

The following infographic provides 100+ ideas and strategies for teams and venues of any size to use to give their fans and members, from young to old, extra bang for their buck on game day.

I hope you find it useful and please feel free to touch base should you need to know what an idea means, how I can be of assistance, put you in touch with a sports business colleague or help you in any way.

I hope just one of the ideas helps you improve your fan’s fan journey and game day experience.

Have a great weekend and all the best in delighting your fans. 

Previous fan engagement resource here:

Fan Engagement Ideas Resource

 

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