MELBOURNE

Hawthorn Hawks Vs St Kilda Saints AFL Fan Experience at MCG, Melbourne, Australia 10/4/22

On Sunday 10th April I finally had the chance to do something I have been looking forward to for such a long time.

I finally got to be back in Melbourne after three years away and I got to take my daughter Ramona Josie along to her first ever AFL match and her first ever visit to the hallowed Melbourne Cricket Ground (MCG).

Ramona and I started our fan journey on a gorgeous blue sky day by walking (well she got an easy ride in the stroller!) the short distance from the city along the back inner suburban Melbourne streets of the MCG.

We had a fun little play in the grassy area outside the G where we kicked the football and had cuddles under this amazing stadium that is in my opinion one of the best to visit in the world for any event. That event today turned out to be a classic old school Aussie Rules battle between Hawthorn Hawks and St Kilda Saints which the Saints would eventually run away with in the end 142-73.

After a play we picked up a copy of the AFL Record which is always a must on an AFL game day and a bargain still at $5.

It was great to see a few things by looking up at the MCG and these included the solar panels out the front of gate 3 and the water station and solar powered CCTV and lights which all together has made the MCG run on 100% renewable energy which is spectacular to see from a major Australian venue. The ‘G-TRAIN’ was also a good sight to see for inclusion and accessibility as it carried less mobile fans around the G to their gates.

Today thanks to a friend we were lucky enough to sit in the MCC area which I had never been in to before. We were greeted and welcomed in by friendly MCG staff who waved and made RJ feel safe and welcome. I was even so surprised at how much Ramona enjoyed the atmosphere of a pumping MCG crowd from the people to the sirens, she was beaming ear to ear which made the day all the more memorable.

After walking in we did a big lap of the area taking in the F&B outlets, getting some photos, looking at the facilities and also going on a nice walk along the concourse. We had a look in the MCG shop which is stocked full of AFL and cricket items to buy with the retro range standing out as some very cool merch items. We walked out to then come back into another section and got a special Member’s Reserve pass which felt like something from the old days. The COVID check in process was also seamless and easy with security and gate staff helpful and efficient.

There were many new F&B stands with the addition of Royal Stacks burgers a welcome surprise and the prices were ok too from $12.50-$15.50. I remember when these guys had just opened in Brunswick when we lived here in 2015 so to see them in the stadium was pretty cool for fans, especially with their bright concession stand. There was also a brisket/BBQ outlet selling brisket rolls for $15.50, sweet crepes for $11 and southern fried chicken at the Cleaver and Coop outlet for $12.

Prices for some items were very affordable with water ($3.40) and coke varieties ($4.70) probably the cheapest in an Australian venue while the WAIT TIMES boards were helpful in showing fans which outlets had shortest lines and the distance to each outlet. Beer was priced at $9.50 for Carlton Draught while $11 for Mountain Goat craft beer which did absolutely taste that little bit nicer in flavour.

Power banks, water refill stations and plenty of helpful staff were also present inside the stadium on this event day. I found that the baby change and toilet facilities were also top notch here. I also had a check of some hand sanitisers and they all worked and had been filled prior to the event.

Ramona and I had an absolutely outstanding day at the MCG for her first visit and first AFL game with staff, affordable F&B and the views of the ground being the highlights of visiting this historic venue.

North Melbourne/Western Bulldogs AFL Fan Experience at Marvel Stadium, Melbourne, Australia 15/4/22

On a mild April day in Melbourne I set out for two games in the city with the first one taking place at Marvel Stadium in Docklands at 4pm before heading across town to AAMI Park later in the night.

I started my fan journey to Marvel Stadium in the city by catching the free 96 tram from our accommodation to within a 5 minute walk of the stadium gates. I first walked around the ground taking in the Kangaroos fan zone and members tent area with spin to win games, free GOAL cards and photo opportunities for fans young and old. I checked out the basketball court and the mural as well as some of the Marvel world entertainment like the pillar wraps and the rock climbing Spiderman wall that was not in use today. The walk from Southern Cross Station along the top concourse is always a special moment in Melbourne as thousands of fans make the pilgrimage in to the venue dressed in their guernseys and scarves.

I picked up my copy of the AFL Record and spoke to the seller who said that it’s still selling very well on game days as fans love the physical memento to take home. It’s sad in a way with QR coded digital tickets that we don’t have as many physical items to take from the game anymore like ticket stubs.

The match today was an AFL game between North Melbourne Kangaroos and Western Bulldogs that was scheduled for a 4.20pm bounce as part of the annual Good Friday Appeal match which both teams had worked well on for press all week in the city and thus resulted in a very good crowd. Tickets were well priced with myself being able to pick up a $15 Western Bulldogs ticket via a targeted Facebook post that had no extra booking fees added on as part of the deal.

The COVID check in process was seamless and easy with multiple friendly staff on hand to assist fans. I received a hello and welcome to the venue on entry and found it impressive to see the back of the staff shirts saying ‘Can we help you?’ as well as the IPTV screens displaying similar information about talking to staff if you need anything. I went around to the Customer Service Centre to ask some questions about the game day and found that the staffer here was very well educated on the game day and venue facilities. The hand sanitisers around the ground were mostly filled with one either not working properly or out of sanitiser. The toilets were clean and staff were seen to be doing a really good job of cleaning the venue as the game went on and of ensuring patrons were kept safe especially with the cordoned off roped area when the coaches were making their way back to the stands.

The joint banner and legends kick to kick were clever fan engagement ideas to bring people together for a laugh and a positive moment at the game and there was no doubt that a lot of funds were raised for the Good Friday Appeal.

The F&B options were plentiful with the standard fare of chips ($4.50), pie ($4.50) and hot dog ($6) however the best feature here is the free sauce! Not 30c, not 50c, not even a $1 for sauce but FREE! This might seem small but these things, these little things go a long way for the fan experience not least family budgets when it comes to things like buying food and drinks at a game. I really liked how the IPTV screens displayed the time til bounce and also how you can just pull up and drink a beer or have a bite on the concourse benches that run along the venue facing the field without being ushered on my staff.

There are many quality options to choose from and the pricing is quite affordable too including Smoke and Smouler BBQ, GAMI Chicken and Sweeter Life which was a hit with kids selling lolly bags and popcorn. It was good to see vegan options in burgers as well as gluten free pies making Marvel quite an inclusive venue when it comes to food options.

It was good to see the work the stadium does for accessibility and inclusion with their kids Stadium Sensory Room with sensory bags for kids including noise cancelling headphones, fidget tools, visual cue cards.

I loved the KEG Room I passed which when I ventured further around I thought could be a decent fan social space if you knocked out a window from the inside of it as it had an epic view of the field from up here. On the topic of beers, Great Northern’s were $10.50 while 4 Pines craft beer was $12.50.

Crews were collecting for the appeal while they were also giving out free hot cross buns to fans which was a welcome surprise.

I found it interesting that the inside of the venue had so much Marvel theming around the venue from life size statues to wall wraps and even height charts and photo ops yet they were branded with Marvel characters and not AFL players/themes. Maybe all kids like Marvel characters but I’d love to see an AFL all team character compare your height chart or an AFL footy photo opp booth. I know that the venues name has a lot to do with this but even the fan engagement on field was ‘pose like a superhero’ and not really AFL related.

The atmosphere was really pumping for this Good Friday Appeal AFL match and I was really impressed by the quality F&B on offer, fan engagement from North Melbourne, the team work from both teams media and marketing teams in the lead up to the game, the focus on inclusion and the venues focus on helping fans have the best fan experience they possibly can.

Melbourne Rebels Super Rugby Fan Experience at AAMI Park, Melbourne, Australia 15/4/22

For my second game of today I skipped across town after the AFL game at Marvel Stadium back to AAMI Park to take in the Melbourne Rebels Super Rugby match.

Making the fan journey from Southern Cross Station to AAMI Park I hopped on a free tram and then walked from the free tram boundary in the city to the venue which only took about 20 minutes (10 tram and 10 walk). I made my way down to the stadium and took some pictures along the outside concourse of the set up with the flags and LED screen having changed to represent tonights match and hirer in the Rebels.

Once again I found that the staff and COVID check in process was easy and staff were helpful and kind with greeting fans for the game. I made my way into the ground noticing a massive decrease in the presence of Victorian Police for this match compared to Tuesday night’s A-League game.

My review of the F&B can be found on the recent Melbourne Victory fan experience recap in these blogs however I did try a beer for the first time this trip having had wisdom teeth taken out while down here on holiday and unable to drink and despite the price at $11.80 for a craft beer, it was delicious and fresh and hit the spot on another mild night in Melbourne. I also liked the look of the FAT YAK beer bar outlet that was branded in all FAT YAK related livery.

I’m not quite sure what the #BURNCITYREBELS means, maybe Mel-BURN but I did like the branding and design that they are using for it which is different to what a lot of other clubs are using.

The fan engagement and crowd energy was good with a fun HT kick comp for young fans while the crowd MC and music kept the atmosphere moving along in the venue. It wasn’t the most spectacular turn out but this is an AFL city and even factoring in COVID issues and the reasons that fans are staying away it makes it hard for any team anywhere in the world to go back to what crowds were like in 2019. I think the Rebels are doing a very good job and know for a fact that they have made some really smart hires in recent times, people with good creative minds who will add to this business and bring some of their own quality experiences to the team.

The game was a solid contest too with it going back and forth but eventually getting away from the Rebels who went down to the Reds 36-32.

Ticket prices were very affordable too ranging from $9 kids to $24 adults.

It was also great to see a female ref out there as well but of course we still have a long way to go for all women in sport.

When I made my way around the venue again for photos and to talk to staff I checked on the toilets and hand sanitisers and they were all working and clean.

It was a very enjoyable night at the Rebels match in Melbourne and I’d encourage anyone, even die-hard AFL fans to give it a go and take in a Super Rugby match here at AAMI Park.

Melbourne Victory A-League Fan Experience at AAMI Park, Melbourne, Australia 12/4/22

On a chilly Melbourne night I hit the ground and ventured out to Melbourne Victory’s mid week Tuesday night A-League match against the Brisbane Roar at AAMI Park.

While the game finished in a 0-0 draw, it was still a very entertaining match.

It’s always a nice quick walk or tram ride to the ground here and takes about 15-20 minutes from the top end of the city by foot or about 10-15 minutes on the tram from Flinders Street Station. It is just outside the free tram network so it’s advisable to walk or cycle if you can. There is motorcycle and cycle parking around however while be careful, while walking into the stadium outside concourses, a motorcycle mounted the kerb and nearly crashed into me while trying to park without looking and without any stadium management of these motorcycles. I asked a staffer about this and they said that the bikes just come up and park at will. I had not seen them park like this before so will keep my eyes peeled next time while walking along the outside concourse.

I had a really nice chat with a stadium staffer called Catherine/Katherine outside the ground who was so jovial and had superb customer service skills as she helped fans with information on the match one on one and also over her loudspeaker. I mentioned I was down from Brisbane and she said that they had multiple QR vaccination and check in posters who those who needed them so that sounded like they had prepared well for all events.

The check in and vaccination process was easy and seamless and the staff were also kind, helpful and respectful and it appeared that fans were also being respectful back to them. I checked the hand sanitiser stations around the ground and every one I tried worked and had sanitiser in them as well. The toilets were also spotless and well maintained throughout the night.

Many F&B outlets were closed however since last visiting it did seem that there had been some good improvements with craft beer from 4 Pines (CUB non IBA) and a fish and chip stand that looked like it was offering really decent sized portions of quality items. The usual other items were also on sale with items including hot chips ($6), pie ($5) and hot dogs ($5.50) while beers were priced from $8.20 (light beer 375ml Cascade Light poured into a schooner 425ml) to $9.80 Great Northern and $11.80 for a Balter Captain Sensible (mid strength) or a 4 Pines Pacific Ale (full strength – unsure or if mid version of this SKU). I did the maths and it does appear that it is cheaper to buy mid/full strength beers than it is to buy the light beer by only a few cents and I did think that it was slightly cheeky that the light beer was only 375ml and not a schooner 425ml.

Lines were moving fast and staff were helpful and working fast for fans while there was also a coffee cart selling snacks like hot jam doughnuts. There was a point of difference in the quality of the food servings as well with buttermilk chicken tenders and chicken schnitzel burgers as well as fresh sandwiches on offer all ranging from $9.50- $17.

The entrance into the ground through the gates with my QR code ticket was seamless and I was greeted with a hello and welcome which always gets the night off to a good start. Now with 2-3-4 waves of entry with security screening, wanding, vax and check-in checks plus ticket entry its so important that staff are trained in not only their role but also in offering superb customer service. They are often the first point of contact for game day on the fans journey to the event so a nice welcome goes a long way for fans to get the night off to a positive start.

The concourses were clean and staff were friendly and helpful when I asked questions about the venue on my way around taking in the game day vibes. The Melbourne Victory fans really built up the atmosphere with their songs, chants and enthusiasm and it was a credit to them for the atmosphere and noise they created on the night. The players also made sure to come round to the fans after the 0-0 result to thank them which was good to see.

I thought that the community partnership with the TAC was a good idea and offered fans some fan engagement through a good community message around avoiding drink driving and planning their exit from the game. They had these cards that you could scratch off to win prizes and were giving them out to families plus merchandise to young fans.

The high police presence was very off putting and confronting. I asked Police and stadium reps why the large presence, especially on a Tuesday night during school holidays and while staff were friendly and positive about it being due to previous incidents, VIC Police were rude and came across as unhelpful and agitated, which in terms of first impressions for a fan is really not the best look.

Overall, for a Tuesday night mid week match it was really good to get back to AAMI Park and take in a Victory game. I highly recommend coming down here to check it out.

2017 AFLGF and NRLGF Fan Engagement/Experience Overview

With the 2017 AFL (Adelaide Crows Vs. Richmond Tigers) and NRL (Melbourne Storm Vs. North Queensland Cowboys) grand finals happening in Melbourne and Sydney this weekend respectively here’s a quick snapshot of what fans can look forward to in the lead up and on the day at both of these major Australian sporting events. 

AFL

Starting with the AFL and the league has done a tremendous job down in Yarra Park outside the MCG with the massive free AFL Footy Festival which has been put on for big and small Aussie Rules fans. Featuring a fan engagement extravaganza of authentic sponsor activations, photo opportunities and giveaways, the free footy festival is a young fans paradise.

The focus on fan engagement for kids here is impressive with the AFL Rookie Passport standing out along with the ‘Dunkinator’, ‘Tower of Torp’ and countless skills drills workshops involving the Sherrin footies bouncing all over the park. The new UberEATS partnership allows fans to skip the queues at an exclusive VIP area while there’s loads of gourmet F&B offerings from local food trucks like Biggie Smalls and Gelato Messina. If you’re in Melbourne it’s well worth getting down here to check it all out and take in the AFL Grand Final atmosphere.

Doughnut Time has some special Dustin Martin and Tex Walker styled doughnuts for fans to try while there are endless photo opportunities, bars and food stands that deserve a look in. This is one impressive set up outside the G!

Here’s a walk through of the event I did on Wednesday when it first opened. 

Uber is also giving fans in Melbourne $20 in free credit (with no catches) to enable them to get to or from the game at the MCG. There is also a dedicated Uber pick up and drop off zone outside the MCG on Clarendon Street where fans will no doubt be given a code to wait for their driver to arrive as has been the case with my experiences outside NBA and NFL venues with Uber partnerships. The Melbourne free tram zone has also been extended to allow fans more access to get to and from the venue for a cheaper price and relieve congestion. 

The Adelaide Crows have held an open training session and also updated their impressive club app to include ‘Facepaint’ which allows fans to paint their faces within the app. 

The Richmond Tigers have also put on a live site on Saturday for fans without AFL Grand Final tickets but this is sure to sell out. 

My tip: Adelaide Crows by 26.

 

NRL

The NRL put on a fan fest on Thursday for rugby league fans at Luna Park which featured rides, player appearances and a family zone. Fans were able to grab some photos with players, see the grand final teams be presented and see all the mascots in a mascot parade. 

At Sydney’s ANZ Stadium on Sunday fans are able to secure a free cap from sponsor 47 Brand who are giving away 60,000 free caps with the NRL and NRLGF logo on them to fans. The venue is also giving fans the chance to grab a special limited edition grand final cup inside the stadium too but no doubt these and the caps will go quickly. 

The Storm and Cowboys each have grand finals tees which fans can buy while Storm fans can go on a cruise and to get to the game which sounds like a fun idea out on the Sydney harbour. Fans also get free transport included with their ticket to the match. 

NRL fans have the chance to be picked up in a Golden Holden by booking with Uber for their ride to ANZ Stadium on Sunday while the Cowboys held an open training session and put on a grand final parade in Townsville to send the team off. 

My tip: North Queensland Cowboys by 8.

Stadium Journey: Unrivalled A-League Fan Experience in Melbourne City

Melbourne City FC

Melbourne City FC

Melbourne’s 30,000-seat AAMI Park (or Melbourne Rectangular Stadium for FIFA purposes) is one of Melbourne’s premier sporting stadiums and plays host to rugby union (Super Rugby’s Melbourne Rebel’s), rugby league (The NRL’s Melbourne Storm) and the A-League football team Melbourne City.

The outdoor sports stadium, which is owned by the Victorian Government and located about 1km to the east of the Central Business District, was built in 2010 and has five tenants across three sports. The stadium has hosted Asian Cup football matches as well as Four Nations rugby league games. The venue will also host matches during the upcoming 2017 rugby league world cup. AAMI Park has also played host to gigs from notable bands like the Foo Fighters and Taylor Swift.

The $270 million stadium design features an interesting “Bioframe” design, with a geodesic dome roof that covers most of the seats while also still allowing light through to the field. The northern and southern sides of the stadium are called the Olympic Side and Yarra Side, while the exterior of the stadium is covered in thousands of LED lights which can be programmed to display a variety of patterns and images to highlight the home team for that respective game. Furthermore, the stadium won the award for the most iconic and culturally significant stadium at the 2012 World Stadium Awards.

While the name Melbourne City Football Club might be relatively new to Australia’s premier football competition, the Hyundai A-League, the professional team certainly is not. The club was founded in 2009 as the Melbourne Heart and played under that name from its inaugural 2010–11 season until it was acquired and subsequently rebranded in mid-2014 by the City Football Group who hold full ownership of the club.

 

Food & Beverage    3

AAMI Park offers an array of typical sports stadium grub with a few interesting additions that add to the appetite of fans and delivers a better food fan experience than some other stadiums.

The stadium food on offer is the general type of bain-marie food items that one would see at a major stadium with items on offer such as the usual easily cooked hot dogs, meat pies, chips, chicken strips and chips, burgers, fish and chips, and more of the usual fare. There are some healthier options such as sandwiches and wraps however in terms of dietary requirements, there is no gluten free or vegan food to be found, which is interesting given the way other stadiums are moving in this direction.

One thing that is good to see from a fan experience perspective is that there is also a German-inspired sausage stand selling big gourmet sausages in crusty bread rolls that have large lines as people obviously find this an enticing food option.

AAMI Park offers a restaurant located on the external concourse of the stadium called The Bench, which is a place where fans can meet for a drink and a meal prior to the match. The Bench is open from 2.5 hours before kick-off and offers gourmet pub food like BBQ ribs, mushroom burgers, chicken parmigiana, and pizzas.

Staff are attentive and polite with positive attitudes and while there are long lines at the food stands these move fast.

Outside the stadium, local clubs are allowed to sell items to raise money for their clubs with members from Melbourne team Bentleigh Greens selling an array of sweet and savoury nuts that fans grab by the bag full as a quick pre-game snack.

The drinks that are available inside the stadium are again typical of a major stadium beverage contract and include the standard Coca-Cola varieties along with water, juice, and iced tea.

Alcoholic drinks are limited to mid-strength including Carlton-Mid and Hahn Light beer. Spirits such as Jack Daniels as well as Bulmer’s cider are also available, which is good to see as many stadiums don’t actually do cider.

Responsible service of alcohol rules prevent full strength drinks and punters from purchasing more than four beers or two spirits in one visit to the bar which is fairly standard across Australia’s stadiums.

One thing that is annoying here is seeing 30 odd sad pre-poured beers lined up at half time with no head on them. In an obvious attempt to move the beer lines faster, this is a disturbing standard practice for public stadium bars but it’s one that many fans have great frustration with as fans really want an ice cold freshly poured beer as well as one without small bugs on the head as was seen here, due to not washing the taps out properly. During my recent visit, the venue did however replace this beer and were happy to do so saying that it ‘does happen from time to time.

While there is no genuine craft beer here, the other issue with both the light beer and spirits is that they are poured from cans into plastic cups (no glass or cans inside stadium for safety issues), meaning that the drinks lose some of their chill when poured and from a staffing perspective seems like a lot more work. However they compensate for this by having an ice bucket to use to add ice to your spirits. The ice bucket was filled when I bought drinks on two occasions, but at halftime it was empty and staff were too busy to refill it.

Water is available inside the stadium to fill bottles up with, which in summer is very beneficial for fans.

Overall, you’ll find a selection of typical stadium food and drinks with a few interesting additions that provide some extra incentive to take a punt and enjoy some stadium grub here. Perfect for a day at the footy!

Atmosphere    4

The walk to the stadium is peppered with lively bars and cafes as fans sing songs and march to the ground before games. Fans here are vocal and passionate both outside the ground and inside as well, and one can feel the anticipation building prior to the match.

The all-seated intimate stadium is a rectangular football stadium, which has a unique ‘bioframe’ design featuring 30,000 seats. While there are no cup holders or padded seats, the stadium does offer an exceptional viewing experience for fans regardless of where they sit. Seats are ample in size and offer good pitch and rake as well as sight lines to be able to see all of the action on the field.

The seats make you feel close to the finely prepared grass while two TV scoreboards provide data insights, highlights and replays for fans that adds to the fan experience.

The stadium’s unique lighting design means that teams can have their colours represented on the roof throughout the match, which is a good thing seeing as multiple tenants use this space.

The first impressions of the fan engagement activations is one of pure class. The Melbourne City ‘City-Square’ fan zone is an outstanding set up that includes skills drills tests for young fans, gourmet food trucks, EA Sport FIFA gaming stations, penalty shoot-outs, membership support, merchandise tents, competitions, giveaways, raffles and other events. The fan zone is inside an area known as Gosch’s Paddock that includes a number of grassy fields where kids can kick footballs with their friends or family.

Inside the stadium the fan engagement continues with fans being allowed to play FIFA16 against one another on the big screens, which entertains fans in the stands and those lining up to buy food and drink.

City fans are loud and entertaining as they sign songs, chant war cry’s and offer funny banter with the rival team. There is a constant vocal noise typical of a lively football match that is a constant throughout the game, which really adds to the night’s atmosphere.

Seating options are plentiful and all offer a good view of the field. The two ends are cheaper than the east and west stands which offer corporate searing and a centre view of the field, making it possibly a slightly better view to take in the whole ground.

Most of the stadium offers cover from the elements, however the first few rows of each stand would potentially become wet regardless of the roof protection during heavy rains.

The stadium offers general admission, although many games are also reserved seating due to members seating and for bigger matches or sold out events.

While away fans are positioned into one far end corner of the stadium this is more so they can all be with their fellow supporters as generally for football matches here, fans can sit alongside fans of the opposing team without any aggression.

Neighborhood    4

The stadium is set in the heart of Melbourne with the Central Business District only a short walk away with ample transport and well lit walking paths, makes it very accessible.

The Richmond area is surrounded by a bustling nightlife featuring award winning restaurants, tasty pub menus, craft beer bars, and supermarkets. Fans can take advantage of the local shopping and sightseeing around this area before a game while also stopping in at various bars pre game where fans of all teams are welcomed, albeit with a bit of cheeky banter.

The area to and from the stadium, either from Richmond or Jolimont train station or from walking via the city is very safe and secure, not least due to the large amount of people riding bikes or walking on the foot paths to either the stadium or local bars.

There are literally hundreds of quality bars and restaurants to try either on the walk to the stadium or in the Richmond area if that’s where you disembark on the train.

From modern Australian food like burgers and seafood or chicken and chips, Melbourne is famous for it’s vegetarian and vegan options as well so buying affordable food and drinks that are also healthy is something which is very easy near the stadium.

Melbourne also has a wide selection of craft beer bars and craft beer on tap at pretty much every bar, so if good beer is your thing then you will not be disappointed. A must would be to try Slowbeer in Richmond, as well as Holliava which is quite close to the stadium.

In terms of attractions and entertainment, there are a variety of nightclubs and bars in the area which are worth investigating. From rock and roll music venue, The Corner Hotel to the rollicking 9T4 bar, there is a bar for any fan.

There are plenty of close hotel options that fans could choose to stay at in the Olympic Park area. However, with the city only a short walk away it would be wise to find a hotel in the CBD and take the short tram or train ride or walk to and from the stadium. Melbourne offers an abundance of premium to backpacker style accommodation listings making it easy to find a place to stay. One hotel that is both affordable and close to the stadium is the Pullman Melbourne on the Park.

Fans    4

The AAMI Park stadium is home to some of the most passionate fans in Australia with the relatively new Melbourne City FC fans being a vocal force that channel the traditions and history of the former team, Melbourne Heart, along with the club’s ties to Manchester City FC in England.

Melbourne City fans are positive, passionate, happy, and respectful fans who are well behaved and offer a good family-friendly vibe to home games here. Fans are loyal and supportive of both their team and the opposing team, and are youthful in terms of membership.

It’s obvious here that Melbourne City fans love their club, with huge turnout for the City Square fan zone where families and fans of both teams, but more predominantly City fans, are engaging with team reps and mascots before the game starts.

Average attendances for Melbourne City A-League games hovers around 10,000-15,000 per game with bigger matches against the likes of Melbourne Victory or Sydney FC drawing even bigger crowds. The team offers a type of flair and attractive football that is not seen frequently in the A-League.

The crowd is loud and excitable here and throughout the match the noise is a constant with war cries and singing ringing throughout the stadium’s terraces. City fans wave team flags and their colours throughout the entire match and are entertaining in their banter with fellow fans.

Access    5

The venue is well equipped for people with special needs as the accessibility in Melbourne from the transport, pathways to the ground and the stadium itself with lifts and disabled seating is world class.

Once inside the stadium, it is very easy to walk around as there is ample space to move about and find your seats, toilets, food and drink, or exits. Toilets and snack bars are plentiful with the best time to visit each of these just before half time.

Exiting the stadium is a breeze and can be done in only a few minutes. However, traffic builds up quickly on Punt Road and on Olympic Boulevard meaning that grabbing a taxi or getting your car out can be troublesome.

Walking is by far the best option and can be done easily back to the city by following the majority of the crowd who are also walking back there meaning that this is a safe, healthy, and fast way to get back into the city to catch a train or tram home from there.

Transport runs until about 1am in Melbourne with the trams running even later for night routes. Most transport is very cheap at around $4 per ride, but you do need to have a MYKI transport card which can be picked up at most 7/11’s or newsagents in the city or suburbs.

Ubers to and from the city cost about $10 or less provided there is no traffic, while a taxi would be around $16-$20.

Public transport is incredibly easy to use and ride to the game here. A Melbourne transport card (MYKI) costs $6 and can get fans to the game in about 5-10 mins from the city either by trams or suburban trains. Two train stations (Richmond and Flagstaff) serve the stadium area and run well before and after the final whistle.

Parking is available in the Melbourne Olympic Parks precinct for under $30 per car. However, you can also drive and park for free in local streets where the time limits are 2 or 3 hours. Just be careful regarding what the signs state.

Fans can park in the Richmond area, which is only a 10-15 minute walk to the stadium. There are signs here warning of 2-3 hour parking and permit only zones for local residents. Whatever you do, do not park in a driveway or in a tow away or loading zone as the parking inspectors will get you!

Paid parking is an option and starts at $3 per hour, which is quite affordable for a match day.

Avoid on street parking along Olympic Boulevard and Bridge Road as when the stadium empties, all the fans walk along these roads meaning that your car is less safe as thousands of people walk between cars increasing the chance of accidental damage.

The stadium’s gates all offer easy access into the ground, but most fans will enter via the Olympic Boulevard end’s as this is where the majority of the ticket booths are located.

There are different security checks that range from metal detector wands to pat downs and bag searches depending on the match.

The venue accepts ticketless QR code ticketing as well as standard stadium tickets each of which is scanned upon entry.

Fans are advised to arrive early as ticket collection and entry into the stadium can get busy before play starts.

Concourse traffic is generally busy right before the match starts or at half time, but due to the size of the venue, it’s quite easy to walk around the whole stadium with ease. The main concourse does not have a view of the pitch, except on the third level east and west stand, but fans will be advised to move on as these areas are walkways and for people in wheelchair spaces.

The toilets, bars, and food areas are all very well maintained and cleaned throughout the event, so the venue itself is one which is very clean and tidy.

Return on Investment    4

A match at AAMI Park is worth the time and effort, as this is a world class venue that offers an intimate setting for watching live sport.

From exceptional fan engagement, superb pitch and comfy seats to inexpensive tickets, unique food items and easy transportation, this is a venue worth watching a match at.

Ticket prices are around the $20-$30 mark for the cheapest seats and range up to $60-$80 for the halfway line seats. Corporate functions and all inclusive seats are more expensive.

Melbourne City offer various ticket promotions for members and fans including ticket discounts on match days to members.

Fans are encouraged to sign up to City-Zen which is the global fan site of the City group where fans can gain exclusive discounts, giveaways, and prizes.

Extras    4

The free match day programs and scarves for fans were an unexpected present that fans were delighted to on match day during a recent visit. Parking and transport near the stadium is easy, food and drink is fresh and healthy, and the fan engagement is world class. Ticketing is a breeze as is the purple red sunset that falls over the stadium in summer for twilight games.

Final Thoughts

A Melbourne City A-League game at AAMI Park is an outstanding fan experience that offers fans a variety of best practice fan activities, tasty food and drinks, vocal atmosphere, and entertaining football. This is a must do sporting event in Melbourne!

 

 

Blair Hughes interviews Sean Callanan on Sports Geek Podcast

Sports Geek Podcast

Sports Geek Podcast

Blair Hughes interviews Sean Callanan on Sports Geek Podcast

Last month I had the pleasure of interviewing Sean from Sports Geek for the Sports Geek Podcast.

Sean has helped on my journey from teacher to sports business so it was a pleasure to talk to him about his personal brand, his story into sports and digital as well as his lessons for young people looking to craft a career in the sports industry.

In this episode we discussed:

  • Where Sean’s passion for sports comes from
  • How Sports Geek business card idea came about
  • How Sean nearly started working in sports in 1993
  • Why Sean was behind the first AFL Club TV show – Bulldogs TV
  • How a USA sports trip was a big reason behind #SportsGeekTrip
  • A look back at Mountain West data analysis project
  • Why Sean barracks for Collingwood
  • How Sean secured first Sports Geek clients back in 2010
  • Please count how many times Blair says Fan Engagement
  • How the skills of digital teams has seen Sean working more with ticketing and sponsorship teams
  • How community radio helped build skills for podcasting and radio
  • Why Sean is thrilled that Sports Geek clients are amongst the most avid listeners to the podcast
  • Why Sean is blown away from listener emails
  • Why podcasting is getting so much press right now
  • How Sean is looking forward to pushes more into podcasting
  • What exactly is CHUNKY media?
  • Wait for Sean’s rant on fan engagement

Read the latest in sports business news and sign up here to the Sports Geek newsletter Sports Geek HQ

Listen here:

audioBoom and the AFL Grand Final

 

#AFLGF 2015

#AFLGF 2015

This week sees the biggest clash on the AFL calendar with the Hawthorn Hawks up against the West Coast Eagles at the Melbourne Cricket Ground in the 2015 AFL Grand Final.

At audioBoom we’re working across our content partners, the AFL and the teams to help them record, upload and share with fans as much great quality audio content on the big game as we can.

Our content partners like SEN, RSN, UBET, 3AW and others along with a multitude of our AFL specific podcasters are posting some great content which you can listen to below.

Each day this week, my colleague and I have been posting a daily wrap up of all of that day’s AFL Grand Final content which can be found here:

Monday 28/9

Tuesday 29/9

  Wednesday 30/9

Thursday 1/10

Friday 2/10

The West Coast Eagles who use us are also posting content throughout the week. Their channel can be found here:

On Saturday we’ll be posting content all day long on @audioBoomANZ and @audioBoomSports ahead of the massive clash at 2pm.

If you’re an AFL fan you’ll no doubt enjoy this audio content and if you’re keen to use audioBoom for free and monetise your content then touch base with me and I’ll help you get set up.

All that’s left to ask is who you’re tipping? Eagles or Hawks?

Thanks for reading.

Fan Engagement for the 2015 AFL and NRL Grand Finals

NRL & AFL Grand Final's 2015

NRL & AFL Grand Final’s 2015

It’s that time of the year again as the top two teams in both the AFL and NRL battle it out to see who will win their codes respective Grand Final.

On Saturday the Hawthorn Hawks take on the West Coast Eagles at the MCG while Sunday sees an all Queensland derby with the Brisbane Broncos trying to win their 7th rugby league grand final against the North Queensland Cowboys at Sydney’s ANZ Stadium.

The action on the field is set to provide two classic close battles but whats happening off the field for fans in terms of fan engagement is also something for fans of both codes to get excited about.

*I’ll continue to update this for all teams as the week goes on and more fan engagement activities come to light.

Starting with the Aussie Rules and from Wednesday the AFL and Foxtel have a free family oriented fan ‘Footy Festival’ zone happening at the MCG with the ‘Best Of Melbourne’ featuring food, movies, merch and more. The free live site will feature a huge range of interactive displays, prize giveaways and challenges for the football fan, including: try your luck kicking your own Coates goal of the year into a mini excavator bucket, take a screamer in Toyota’s Hilux – unbreakable mark experience, compare your OPSM hand/eye coordination and reaction times to AFL stars, grab a pic of yourself with the Premiership cup and try Telstra’s interactive kicking screens. More details here.http://www.mcg.org.au/things-to-do/foxtel-footy-festival

AFL Footy Festival

AFL Footy Festival

AFLGF MCG Footy Festival

AFLGF MCG Footy Festival

Australian Mint offering special one off coins for AFL GF Footy Festival

Australian Mint offering special one off coins for AFL GF Footy Festival

Free MCG AFL posters for fans at Footy Festival

Free MCG AFL posters for fans at Footy Festival

The day after the GF fans can also take part in the MCG Open Day with a host of activities like having your pic taken with a replica AFL trophy. More herehttp://www.mcg.org.au/whats-on/latest-news/2015/august/mcg-open-day-returns

MCG Open Day

MCG Open Day

Friday here in Melbourne is a public holiday for the first time and will see thousands of fans out in force for the AFL Grand Final parade through the city. The Toyota AFL Grand Final Parade takes place on the 2nd October 2015 from 12pm and provides a chance for supporters of all age groups to see their favourite players who will take to the field in the Grand Final. Marching bands, roving entertainment and many others will join the cavalcade of Toyota HiLuxs carrying the two Grand Finalist teams along the route from the Old Treasury Building to Yarra Park at the MCG.

AFL GF Parade

AFL GF Parade

Both teams are also engaging fans via social with the Hawks catch cry hashtag being #PlayYourRole while the Eagles have #TheWestIsFinals and #GoEagles

#GoEagles

#GoEagles

#PlayYourRole

#PlayYourRole

AFL Retiring AFL Legends Lap Of Honour

AFL Retiring AFL Legends Lap Of Honour

The retiring AFL legends lap of honour is happening all over Victoria too. http://m.afl.com.au/lap-of-honour

 

AFL Retiring AFL Legends Lap Of Honour

AFL Retiring AFL Legends Lap Of Honour

Not only will music stars like Bryan Adams play before the game on Grand Final day but afterwards fans will also get to go on the field for a post match gig. Fans can also attend the ultimate post-match celebration when the MCG opens its gates to the public via Gate 4, 5 and 6 from 6pm on Toyota AFL Grand Final day. Enjoy a concert from the Grand Final day artists (featuring Bryan Adams and Ellie Goulding) before the 2015 AFL Premiers are presented to the crowd.

Fans can win a golden seat at the MCG for the big match as well.

AFL GOLDEN SEAT

AFL GOLDEN SEAT

Carlton Draft are also hosting an outside bar for 3000 select fans called the Carlton Draught Grand Final Front Bar where fans can rub shoulders with AFL personalities, win giveaways and last minute tickets into the MCG.

Carlton Draft Bar

Carlton Draft Bar

 

In terms of the two teams, the Hawks have also run some pretty cool fan engagement in the lead up to the big match as star player Luke Hodge has been leaving jerseys around Melbourne for lucky fans. First in, best dressed was the call here http://m.hawthornfc.com.au/video/2015-09-26/hodges-surprise-to-fans

Hawks Jersey Hunt

Hawks Jersey Hunt

Hawks Jersey Hunt

Hawks Jersey Hunt

The Hawks have these special shirts to get fans pumped while also a lottery for fans to win what must be some of the last tix to the game.

Hawks Lottery

Hawks Lottery

Hawks Shirt

Hawks Shirt

 

Hawks FREE Training Session

Hawks FREE Training Session

Hawks FREE Training Session

Hawks FREE Training Session

 

Conversely the Eagles are having a ‘March to the G’ with supporters encouraged to don their colours on Saturday while Domain Stadium back in Western Australia will host a live site for fans to have a picnic on the field and a kick to kick as well http://m.westcoasteagles.com.au/news/2015-09-27/bankwest-live-site-at-domain-stadium?camefrom=EMCL_783800_33259721.

WCE March to the G

WCE March to the G

WCE Domain Stadium Live Site

WCE Domain Stadium Live Site

WCE Domain Stadium Live Site

WCE Domain Stadium Live Site

On Monday the team has a free opening training day in Perth for fans to cheer on the team with face paining and temporary tats for young fans.

WCE Open Training

WCE Open Training

http://m.westcoasteagles.com.au/news/2015-09-27/open-training-tomorrow?camefrom=EMCL_783800_33259718

The Eagles also have a fan gallery here as well where fans can contribute their pics. http://m.westcoasteagles.com.au/finals/finals-fan-gallery

WCE FAN GALLERY

WCE FAN GALLERY

West Coast are using SnapChat to engage fans with press conferences and player chats as well.

WCE Snapchat

WCE Snapchat

10,000 fans flocked to Domain Stadium on Monday for the free opening training session.

WCE Training Session

WCE Training Session

 

NRL GF ANZ Stadium

NRL GF ANZ Stadium

As for the the NRL, ANZ Stadium in Sydney has fans covered with team bars, a special gig by Aussie legends Cold Chisel, giant merch tents, family-friendly activities and food stalls.

NRL GF

NRL GF

The NRL also has the launch of NRL Nation, an interactive fan site at Darling Harbour, on Thursday with a special appearance from the two Grand Final Teams and Cold Chisel.

NRL NATION

NRL NATION

NRL Nation will feature unique interactive experiences including an NRL National Stadium, while there will be meet-and-greet opportunities with NRL stars and legends, skills tests and other free entertainment.

NRL Nation runs through to Saturday with loads of free entertainment, player and legend appearances and activities. More here http://m.nrl.com/nrl-nation-at-darling-harbour/tabid/10874/newsid/89075/default.aspx

NRL NATION FIT SESSION

NRL NATION

A healthy part of this is also a free fitness NRL based session for fans to participate in. NRL FIT Sessions will be a unique opportunity to participate in a training session with former NRL stars.  Led by one-time Canberra Raiders Captain and current NRL Community Ambassador – Alan Tongue – the NRL FIT Session is a group-based outdoor workout session which will get the blood pumping at any fitness level. More here https://docs.google.com/forms/d/1mB5ztp0Ug32607G4gvo-gqAydMhhXE0xlvALnW_Fdes/viewform?c=0&w=1

NRL NATION FIT SESSION

NRL NATION FIT SESSION

NRL Australian Minted coins

NRL Australian Minted coins at NRL Nation for fans

The NRL are launching Periscope TV at the Dally M Medal night too.

NRL Periscope

NRL Periscope

The teams will also participate in Grand Final  Community Fan EventsThroughout the week where there will be a chances for fans and members of the two teams to get up close to the players before the 2015 NRL Telstra Premiership Grand Final.

The NRL are showing the game live on NINE and for the first time in HD so fans will be in for a treat here. http://www.brisbanetimes.com.au/rugby-league/nrl-grand-final-to-be-shown-on-channel-nine-in-hd-20150928-gjwleo.html

HD NRL

HD NRL

On social the Cowboys are galvanising support under the hashtag of #RideEmCowboys while the Broncos have #BronxNation. The NRL also have their own with #NRLGF. All have the team logos and the trophy as well.

NRLGF

NRLGF

#RIDEEMCOWBOYS

#RIDEEMCOWBOYS

#BRONXNATION

#BRONXNATION

As for the teams, the Broncos are getting fans to show their true colours by asking them to join the #BronxNation and ‘Bronco-ify’ their profile pic. More here http://www.broncos.com.au/info/join_the_bronxnation.html

Broncos-ify Facebook Pic

Broncos-ify Facebook Pic

Broncos-ify Facebook Pic

Broncos-ify Facebook Pic

The Cowboys unveiled this fan banner at last weeks finals game and due to its success, it should make a comeback for the Grand Final.  A good idea for fans to leave their message of support.

NQ Cowboys Fan Banner

NQ Cowboys Fan Banner

NQ Cowboys Fan Banner

NQ Cowboys Fan Banner

 

NQ Cowboys Fan Banner

NQ Cowboys Fan Banner

More info here on the Cowboys banner and how fans are being asked to be involved.

NQ Banner

NQ Banner

The Cowboys are also hosting a free open training session for fans too.

NQ Cowboys open training session

NQ Cowboys open training session

NQ Cowboys GF March

NQ Cowboys GF March

 

The team are getting fans behind them on social.

NQ Cowboys social media

NQ Cowboys social media

 

Cowboys fans can even get their hands on these special NFLGF shirts

Cowboys NRLGF shirts

Cowboys NRLGF shirts

Away from Sydney, the Cowboys Leagues Club will be hosting a free live site.

NQ Cowboys Live Site

NQ Cowboys Live Site

NQ Cowboys Live Site

NQ Cowboys Live Site

The week is shaping up as a big one for classic footy encounters but also a big week for whats happening off the field in fan experiences for the crowds.

I’ll keep updating this as more fan engagement activations come in over the course of the week.

But for now, who are you tipping between Cowboys and Broncos and Hawthorn and West Coast?

Thanks for reading.

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