A weekly recap of some of the interesting stories and developments from the educational to the random in the world of fan engagement/experience, stadium/venue news, fan behaviour and psychology, customer service plus much more. Enjoy.
Creepy Fans at Baseball Games Apparent Promotion for Movie ‘Smile’
EXCLUSIVE Qatar planning for World Cup fans to avoid prosecution for minor offences – Sources
ICC better serves the cricket fan experience with Fanatics
Uefa pre-prepared Champions League final statement blaming ‘late’ fans
Three launches first live 5G throughout a Premier League stadium at Stamford Bridge
No stars? No problem: Interest in sumo grows as it enters parity era
Silverstone offers apology for F1 British Grand Prix online ticket sale chaos
The Role Of AI In Sports Fan Engagement
Ind-Aus match day: Here are things not allowed inside cricket stadium
Celebrating 100 years of Ohio Stadium and the man who designed it
‘A couple of million dollars’: Swans fans on merch spending spree
Adelaide Member wins AFL Fans Association Fan of the Year Award
Regional Saints fan group named best supporters in Australia
HCLTech to Supercharge Jets and Giants Fan Experiences as New Cornerstone Partner of MetLife Stadium
Liverpool FC ‘enhances fan experience’ following Sorare extension
Qatar World Cup: Accommodation worries for football fans
EVERTON SETS UP GLOBAL SUPPORTERS’ CLUB COMMITTEES
Walsall Football Club: First Time Visitors
Presidents Cup: Inside the Technology on Tap for Fans at Quail Hollow Club in Charlotte
Fan-Powered Deals Could Be the Next Big Thing in NIL
ASM Global offers seat-mounted mobile device charging to venue attendees
Aussie customer service standards slump since the onset of the COVID
Drone over stadium disrupts Seahawks game in Seattle, a day after same problem at UW game
How a 12-year-old Astros fan got all of baseball to clap in unison
Cristiano Ronaldo charged by FA after slapping phone out of fan’s hand
NRL 2022: Everything you need to know about Fan Fest
First Look: Inside Doha’s Bonkers New Golden World Cup Stadium
Tactile launches new palm biometrics scanner; market forecast above $530M by 2027
Tampa Bay Buccaneers to Host Fan Cruise in Partnership With Celebrity Cruises
Live sports streaming frustrates fans
KB Partners’ Steven Ahern on How Tech Will Change Sports Fans’ Experience
Why sports stress us out — and why we keep coming back for more
What makes for a successful loyalty scheme?
More performance venues going cashless for concessions
Tech solutions expand at NFL stadiums as 2022 season opens
Digimon Fans Still Exist—and They’re the Keepers of Its Future
How Blaseball’s fantasy sports fever dream is embracing the future
The FA and FSA announces new supporter engagement plans
Super Bowl Halftime Show strikes a chord with Apple Music deal
Three launches first live 5G throughout a Premier League stadium at Stamford Bridge
Getting into it at Intuit Dome: The $2 billion arena aiming to change the NBA fan experience
Tennessee Titans Announce First-Ever ‘Titans Home Team’
NBA puts premium on fan experience in new app
The NBA launches a first-of-its-kind new app experience for fans, driven by the power of data
Exclusive: How many NFL fans have used new in-stadium betting
Sky: Sports fans took 1.7 million actions in the name of the environment this summer
The Role Of AI In Sports Fan Engagement
Opinion: F1 fan experience must improve after Monza shambles
New York Giants and Jets agree HCLTech deals as MetLife Stadium gets technology upgrade
Auntie Anne’s Snack Stadium Pretzel Pack Returns for Football Season
Colts Gets the “Pick Six” Predictor App Rolling to Boost Fan Engagement
What’s new at NFL stadiums, Part 1: burgers, sandwiches and hot dogs
What’s new at NFL stadiums, Part 2: nachos, fries, mac ‘n cheese, etc.