A weekly recap of some of the interesting stories and developments from the educational to the random in the world of fan engagement/experience, stadium/venue news, fan behaviour and psychology and customer service plus much more. Enjoy
Scran? No scran? The new food culture at football grounds
What’s new in Major League ballparks in 2022
Bengals’ $455m stadium is in such great shape it only needs $493m in upgrades, says architect
Dad things: Reds fan makes amazing catch while feeding baby
New York Islanders Integrate BlueJeans by Verizon to Elevate HOMEICE Fan Experience
How sports fans use data analytics to increase their enjoyment and understanding of sport
AFL Mint to release limited edition moments across AFL and AFLW
Melbourne Victory launch Victory Burger for fans!
NHL tech showcase focuses on fan experience
Player announcement drawings by @1fcn
Bolton Wanderers Jon Daddi Bavardsson playing penalties with young fan outside stadium.
Chelsea FC tackles food waste with new venue program for unused food
Populous and Kansas City Pioneers unveil “The Arena” NFT collection
Gamers get chance to play on Kauffman Stadium’s jumbotron ahead of tournament
The Miami Marlins have an amazing deal on the world’s saddest tacos
3 Top Tips You Can Implement Today To Maintain Great Customer Service!
Seattle Mariners to use Amazon’s ‘Just Walk Out’ and palm-scanning tech in new stadium market
Turkish sports stadium takes Guinness World Records title for solar output
Boston’s Fenway Park opens contactless food and drink stores
Ejected: What happens when a fan is banned from a stadium?
The Atlanta Hawks’ State Farm Arena takes world-leading step towards sustainability
Statement on the Fan Led Review of Football Governance
NBA offers more free ‘The Association’ NFTs to fans after minting mishap
Six Major Steps To Improving Your Team’s Customer Service Skills
Hockey lover wins a luxury vacation. Atlanta pro team backs out of deal.
Technology is saving the live sports experience
Celtic latest to launch digital cards via Sorare
Liverpool Could Become The First Premier League Club To Have Cryptocurrency As Main Shirt Sponsor
58% Of Customers Will Pay More For Better Customer Service
Ipswich Town Named EFL Family Club of the Year
ASM Global to deploy facial recognition technology across venues
NHL, technology partners showcase next generation of fan experience
Grimsby Town Paint the Town Proud initiative
