A weekly recap of some of the interesting stories and developments from the educational to the random in the world of fan engagement/experience, stadium/venue news, fan behaviour and psychology, customer service plus much more. Enjoy.
The Cathedral By Populous, A Part Of A Rejuvenation Plan For San Siro Stadium District In Milan
How can marketers do a better job of reaching female fans?
What Steelers fans’ enduring love for Heinz says about the value of stadium naming rights
FIFA World Cup Qatar 2022: How marketers can prepare for the most digital World Cup ever
How NY Giants plan to blend legacy and reality, renew engagement with fan base
‘The kind of place planners have dreamed of’: the London Olympics site 10 years on
Track looks to pump up US fan base ahead of 2028 LA Olympics
How inflation is affecting your wallet at the ballpark concession stand this season
CONTACTLESS TECHNOLOGY CHANGING THE FACE OF LIVE ENTERTAINMENT
World Cup to use drones to help protect stadiums
Brands that establish emotional connections earn the right to own the heartland
Emotional connection is the silver bullet for brand loyalty
Free refreshments offer for fan hit by ball during match
ENGLISH FOOTBALL TO TOUGHEN MEASURES AROUND FAN BEHAVIOUR IN 2022-23 SEASON
Creating community opportunities at ABC Supply Stadium
Rays offer free meals for kids during games through August
Disney Star showcases Cricket Australia for seven years
The Next Phase of NIL: Alabama, Fanatics Announce Game-Changing Partnership
Love football. Protect the game.
Commanders ask for fan input on new fight song, mascot
Mercedes-Benz Stadium will add on-field terraces with lounge seating
New study crowns the UniBol the ‘best fan experience’ in League One
Waitr Becomes Exclusive Mobile Ordering Platform for MetLife Stadium
RS Recommends: Here’s Why Soccer Fans Are Turning to ESPN+ for Live Games
The future of soccer: The sports technologies aiming to revolutionize the Beautiful Game
New Study on Fans’ Attitudes Toward Sports NFTs Offers Teams, Leagues a Roadmap for Success
NFL releases subscription service in ‘evolution’ of direct-to-consumer offering
Philadelphia 76ers announce plans for new $1.3bn stadium by 2031
NRL fans respond by buying all Manly Sea Eagles pride jerseys
Changes Coming to Game Day as Result of Fan Experience Committee
PSG reaps the benefits of being fashionable in Japan in lucrative pre-season tour
Rovers team up with consumer experts to give supporters a new voice
F1 set to clamp down on fans removing signage in track invasions
Euro 2022: England success bringing more fans to games
MLB All-Star Game Showcased Fan Friendly Technology
MLB Attendance Figures Continue to Trend Downward
Atlanta Braves Unveil $151 Burger, Chance to Buy World Series Ring
2022 MLS-All Star Week Fan Events
RESEARCH SHOWS AUSTRALIA’S MAJOR SPORTING EVENTS STRUGGLING TO GENERATE ENGAGEMENT
Fans seek trust and better understanding of sports NFT market: Research
More than 1,500 3M Open volunteers make the tournament possible
MLB All-Star Metrics: Baseball fans turn out for record-setting All-Star Week in Los Angeles
A World Cup of Innovation – All the technological revolutions at Qatar 2022
The Best Fan Engagement Platforms Every Sports Fan Should Try
Free-to-air coverage: Keeping the game in easy reach for fans
STADIUMS, ARENAS AND CONCERT VENUES DIFFERENTIATE MENUS WITH LOCAL AND MISSION-DRIVEN FOODS
ImagineAR sign first NFL deal for Interactive Mobile Augmented Fan experience with Baltimore Ravens
How one of the world’s top football leagues is using data to stay one step ahead
NFL steps foot in media streaming sector with NFL+
Women are back in the Tour de France, but the race toward equity remains
MLB CMO Karin Timpone Talks Engaging Younger Fans, Metaverse
U.S. Bank Stadium starts selling fan tours for before Vikings games
Authentic Customer Experiences Begin With Quality Service
New Broncos stadium bar will scan your face, pour you a cocktail
Customer Service Tactics That Stand the Test of Time for Customer Retention
As venues and arenas enforce ‘clear bag policies,’ these are fashionable and see-thru
Toyota Stadium enhances food offerings for Major League Soccer fans
Anfield, Old Trafford, Emirates: Premier League stadiums’ atmosphere ranked by fans
NBA Teams Deliver Personal Experiences To Drive NBA Fan Engagement
Enhancing the match day experience for Town fans living with autism
High Tech Scarves Will Be Part of Fan Experience at Manchester City Games Next Season
PSG’s JP¥100m of retail sales during Japan tour breaks Fanatics’ daily record in Asia
Indian sports buffs can now vote for their favourite team’s jersey using blockchain
‘So many complaints’: Suncorp Stadium’s crackdown on vaping
Why Premier League teams are flocking back to Asia
Respect and rainbows: Manly fans flock to Brookvale
Western Sydney Wanderers Season Fixture Announcement




















