A weekly recap of some of the interesting stories and developments from the educational to the random in the world of fan engagement/experience, stadium/venue news, fan behaviour and psychology, customer service plus much more. Enjoy.
How the St. Louis Blues are turning to startups to bring new technologies to fans
FIFA Announces 16 Host Cities for 2026 World Cup
MLB News: Rob Manfred Wants Fans to Be Able to Watch More Games
What fans want to see from MLS’ new partnership with Apple
Product spotlight: Sports, venue and entertainment security
Customer service seems to belong to a bygone age
NHL Launches AR Replica of Stanley Cup Trophy for Fans to Experience
Sports fans beware: Counterfeit NHL merchandise on the rise during 2022 Stanley Cup Final
Why Avalanche fans sing Blink-182’s ‘All the Small Things’ during every home game at Ball Arena
DOES MARVEL STADIUM PROVIDE A BETTER FAN EXPERIENCE THAN THE MCG?
PPG Paints Arena to implement analytics for smart cameras to monitor fan experience
Drive to Survive’s reach goes beyond F1 fans. Now, other sports want to copy show’s success
How New York Mets Enhanced Fan Experience at Citi Field
F1 Teams Deploy APIs for Edge on Track, in Stands
Sports Fans Twice as Likely to Buy Bitcoin, Ethereum, NFTs
The ever-evolving IPL Fan is looking for more inclusion and skin in the game
The story behind Sevilla’s technology-driven mission in Indian football
Finance expert gives first-hand account after experiencing Spurs’ premium virtual tour
NFL aims to reduce messages to fans from over 4 billion in the past year
National Rugby League Could Introduce Ball-Tracking Technology in 2023 Following Successful Trial
Reformation is bringing sustainability to the $400 million market for concert merch
Biggest stadium ever? Artist shows what a 1,000,000-seater arena would look like
NFL: Ranking every stadium from ‘Cream Of The Crop’ to ‘Bulldoze And Start Again’
Milwaukee Brewers launch new fan engagement chat experience with AI technology
Security Lessons From Protecting Live Events
5 Ways Technology is Revolutionizing Customer Service
3 In 4 Consumers Walk Away If Customer Service Is Poor
Football clubs slammed for taking advantage of fans after hiking season ticket prices
Fans Promised 50% Refund For Cancelled 5th T20I But People Are Pissed With ‘Shameless’ BCCI
American Express creates bespoke experiences at Wimbledon
NHL’s Pittsburgh Penguins to Enhance Fan Experience with Smart Camera Applications from Azena
2022 Kantar Fan Engagement Study
Wimbledon, IBM Launch Digital Platform for Player Insights
Women’s State of Origin at Canberra Stadium is more than a game
Champions League: Disabled fans treated like animals – French Senate told
AC MILAN CELEBRATES 60 YEARS OF THE ROLLING STONES WITH A SPECIAL CAPSULE COLLECTION
RANKING NFL STADIUMS BY BEST PREGAME FAN EXPERIENCE
Wimbledon hoping big data will improve fan experience
CHEQ IN: FRIENDS OUTSIDE VENUE CAN ORDER CONCESSIONS FOR FANS AT EVENTS
About half of the UAE’s sports fans prefer watching women’s sports to men’s
The growing relationship between crypto and sport
LaLiga Tech Launches Startup Competition for Fan Engagement
Opinion | Which moments matter most to a sports fan?
Women’s football fans enjoy WSL but unhappy with refereeing, survey finds
6 customer service experience trends to watch in 2022
