A weekly recap of some of the interesting stories and developments from the educational to the random in the world of fan engagement/experience, stadium/venue news, fan behaviour and psychology, customer service plus much more. Enjoy.
Populous and PWR build world’s first esports training facility in Fortnite metaverse
Sports sponsorships sealed amid market turmoil as Man City inks deal with OKX
Checkout-Free Food & Beverage Experience Coming to Kyle Field
DraftKings Will Open Sports Bars to Create Betting Venues
Washington Football Team Is First In Pro Sports To Add Grubhub For In-Venue Ordering
Dodger Stadium concession workers threaten strike ahead of All-Star Game
F1 must act hard on abuse – no fan should ever attend a GP and not want to go back
A Concession Stand Preview at Globe Life Field: Nacho Stacks and Brisket Egg Rolls
5 simple ways to improve customer retention and satisfaction
New formulas to engage with fans in an evolving football landscape
Patriots fans among happiest in NFL according to study
Custom shoes, 3-D figures part of NBA Summer League fan experiences
2022 sports industry outlook: Scouting the biggest trends in sports.
F1 TO ACT ON REPORTS OF SEXUAL HARASSMENT AT AUSTRIAN GP
AI will help referees make offside calls at 2022 FIFA World Cup
New Survey Shows Arsenal Fans Among Biggest Game-Day Binge Drinkers, Drug Users, Obviously
Ranking the 16 Best Stadiums in Europe for Fans to Visit
Adam Wainwright sets up another scavenger hunt at Busch Stadium
FIRST TIME FANS IS BACK FOR 2022/23
Thirty fan ideas to improve the NFL
Beer ‘Won’t Be Served Inside The Stadiums’ During The Qatar FIFA World Cup
Skip the line at T-Mobile Park at the new Walk-Off Market
Tottenham Hotspur launch SpursPlay global OTT platform with Endeavor
Brand Loyalty: How To Gain Devoted Customers and Support Revenue Goals (+ Examples)
5 best practices for customer journey mapping
The state of customer care in 2022
A Sikh man becomes the first fan ever inducted into the NBA Hall of Fame
YouTube, MLB renew streaming deal for 15 games
NEW VIDEO TECHNOLOGY A GAME-CHANGER FOR AUSSIE ATHLETES
FIFA World Cup Qatar 2022 will be first carbon-neutral tournament
Matches at a 4,700-seat stadium — Are UEFA and the FA selling women’s football short?
Hawai’i’s Historic Aloha Stadium to Be Demolished
PopID Wants You to Ditch Your Cards and Pay With Your Face
WNBA All-Star Weekend Will Debut Fan Festival Featuring AR Activations
Gillette Stadium to Implement Evolv AI Weapons Detection Systems
Future of Sport Lab Accepts Eight New Startups Into Incubator Program
Venue Next, Ticketmaster to Bring Contactless Payments, Mobile Ordering to Smartphones
Is Good Customer Service a Thing of the Past? It Doesn’t Have to Be.
How Buying A Ticket To A Nascar Race Is About To Change Forever
Inter Milan overhaul digital channels and launch OTT platform to deepen fan engagement
Real Sociedad want to connect with their fans and launch their Fan Token
NBA Introduces ‘Metaverse Coach’ at Tech Summit as Adam Silver Details Future Fan Experiences
TikTok strikes content deal with PGA Tour, DP World Tour and The Open
Dolphins Fan Misses His Own Jumbotron Marriage Proposal
FC Barcelona’s Sale of Fan Tokens Nets $1.3 Million in Single Day
Brands urged to “Switch on Genius” to engage and convert sports fans
Fobi Releases Case Study Highlighting Digital Ticketing and Venue Access Success at the Oscars
Globe Life Park Doubles Down on Vegan With Plant-Based Food and Lab-Grown Meat
Everything You Need to Know About the Dolphins’ $500 Million Stadium Renovation
How a TV gimmick became F1’s latest secret weapon
SW19’s other high performers: winners announced
AFC Bournemouth DISABLED FAN SURVEY LAUNCHED
Muslims came to MetLife Stadium to celebrate prayers at Eid al-Adha
Burton Albion FANS ASKED TO COMPLETE ANNUAL SURVEY
BASEBALL CLUB PERTH HEAT TO ENHANCE FAN EXPERIENCE WITH LIGHTNING NETWORK
Fans turn Wimbledon quiet rooms into hideaways for inappropriate time
How 5G is elevating the esports fan experience
Liverpool supporting this family and young fans
Sydney Swans AFLW launch epic FIRST HAPPENS ONCE campaign
Socceroos launch AUS POST stamps celebrating 100 years
HOW MLB’S NEW CMO IS PITCHING TO ROOKIE FANS—AND WHAT TO EXPECT AT THE ALL-STAR GAME
Verizon makes $80M investment leading up to Super Bowl LV
Sports fan crossover: Panthers night at the Durham Bulls is July 23
Building Your Loyalty Program For The Future
Verizon Furthers 5G Deployment at NBA, NHL Venues
Customer Service and Success: What they are and why marketers should care
Amid more wins on court, Timberwolves and Lynx use tech to fill seats
A NEW ERA FOR STADIUM FOOD AND SUSTAINABILITY
Tech innovations improve high school athletics, from football helmets to stadium lighting
Jagger: Abba concert offers ‘technology breakthrough’ for bands like The Stones
