A weekly recap of some of the interesting stories and developments from the educational to the random in the world of fan engagement/experience, stadium/venue news, fan behaviour and psychology, customer service plus much more. Enjoy.


Dream Job Alert – NFL Stadium Food Tester

The digital engineering at the heart of Sydney’s Allianz Stadium transformation

Doncaster Rovers: How the Eco-Power Stadium compares to other EFL grounds for fan experience

Rangers to launch fan engagement drive with drop-in sessions at Ibrox and meetings across the UK

Football fan to be first woman ever banned from matches after hurling flare at ref

A specific reason why Michael Jordan played in black shoes: “It was a mentality”

The cost of being an NFL fan

$1.3 Billion Sports NFT Market Doubles in 2022; a 100% Growth, 10 Years CAGR – 36.3%: Says Market Decipher

Olympics to drive high-tech transformation of Queensland stadiums

Facilities: Hard-to-pronounce materials defining new stadium construction, lowering costs and opening options

Exclusive: Manchester United Brings On Former F1 and Olympic Marketing Chiefs

TELSTRA/NRL: We’re teaming up to take the NRL into the next generation

How I won AFL Fantasy: The 2022 champion reveals his secrets

Breathtaking Scenes As Football Fans Spotted Watching Live Ligue 1 Game From a Jacuzzi at the Stadium

Club Wembley chief on why fans still want personalised experiences

Toledo-based company uses laser technology to enhance sports fans’ experiences

Cricket star turns tech entrepreneur with ambitious metaverse plan

A meatball cone? The evolution of ballpark food

Food lockers at Memorial Stadium provide a new concession stand experience

Robotics is the Next Wave of Automation Systems for Stadiums and Arenas

Amazon Just Walk Out tech plays starring role in NFL stadium store

Cycling fans are the healthiest sports fan base in the UK

Changes Made to Enhance Fan Experience on Fighting Illini Football Gamedays

“We expect pictures”: Blue Jays fan loses tattoo bet with himself

Crypto Companies Seek To Overcome The Crisis By Investing In Sports Sponsorships

China expected to play bigger role in world sports industry

Fan Engagement maximized at the inaugural Chicago Bulls Fest

Sydney Football Stadium punters offered refunds after faulty seats mar NRL, rugby games

$5 billion stadium has little AC: How LA plans to cool fans down for Thursday’s NFL opener

Australian GP organisers to tweak fan experience for 2023

Extreme and Minor League Baseball to Push the Boundaries of In-Stadium Technology with New Partnership

Seattle Mariners: Work from the Ballpark

Buffalo startup ‘Went’ memorializing tickets into souvenirs to enhance fan experience

The Importance of Positive Emotional Connections With Customers

When does a K-pop fan’s support cross the line? Sunmi incident in New York shows that stars sometimes need to speak out

Followers Forever: Fans Keep Faith With Heroes Even After ‘Immoral Acts’

Have Rangers board taken fan loyalty for granted with Champions League ticket prices?

The 25 most annoying fan bases in sports

Red Sox seek to reinvent the fan experience at America’s most beloved ballpark™

Which stadiums offer the best fan experience in English football?

Rose Bowl attendance hits all-time low in first game for UCLA since announcing move to Big Ten

3 fans involved in Jaguars preseason game brawl must complete $250 course before returning to any NFL stadium again


ASM Global to Offer Fans ChargeFuze Portable Phone Chargers at Sports and Entertainment Venues

#MyDreamJump Challenge: Bringing fans into the action

Why Football Fans Pick The Teams They Do

Cowboys reveal new menu additions at AT&T Stadium for 2022 season

Live Nation Wants to Bring High-Tech, Reusable Cups to Its Concerts

Should brands sue their own fans? It’s working out for Netflix and Oprah

Ticketmaster lets partners sell NFTs with tickets on Flow blockchain

World Cup fans will only get beer outside stadiums


Man travels 96,000 miles across 80 countries all for the love of football

Fans for Diversity: Helping EFL clubs promote inclusivity

Bulls aim for fan engagement at inaugural ‘Bulls Fest’

Verstappen condemns “silly, stupid” use of flares by F1 fans

Create a more inclusive experience for fans who are blind or have low vision

Key findings revealed from MotoGP™ Global Fan Survey

‘Everybody looks better in black and white’: Meet ‘Swoop Luke’, an online favourite for Magpies fans

“How Marseille football club is using new tech to bring fans closer to players – BBC News”

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