A weekly recap of some of the interesting stories and developments from the educational to the random in the world of fan engagement/experience, stadium/venue news, fan behaviour and psychology and customer service plus much more. Enjoy
Central Coast Mariners bring everyone to the game incentive
Canterbury Bulldogs hosting first Iftar Dinner for fans
TIO Stadium Fan Engagement for Parramatta and North Queensland Fans – well worth taking a look at Les tweets on this from up in Darwin
Mystics WNBA Theme Nights – good insight into US ‘theme’ nights
Newcastle Knights NRL Junior MC
JPEX TO GIVE AWAY FREE HOT CHIPS AT WANDERERS CLASH AGAINST WELLINGTON
Serie A comes to the metaverse: First football league to broadcast a match
Nashville SC stadium GEODIS Park: History, capacity, debut as largest soccer-specific stadium in USA ready for opening and The Fan Experience at Geodis Park and Geodis Park food vendors: Ranking, reacting to 6 concessions at Nashville SC’s new stadium
Kolkata Knight Riders & Major League Cricket to build a world-class cricket stadium in Los Angeles
Thousands of solar panels to power Germany’s first climate-neutral arena
Kraken’s strategy toward building fan base in need of an offseason boost
Populous announces a new esports arena and NFT collection in its hometown
Customer Service: When Things Go Wrong, Your Response Matters Most
Maple Leafs have most loyal NHL fanbase in Canada
Joel Selwood opens up on “ugly part” of fan engagement
Special report: Socios expects to make £150 from each fan who buys a token
See How WWE and Its Brand Partners Engaged Fans During WrestleMania 38
Oakland A’s face fan malaise in effort to boost attendance, build stadium (in Oakland or Vegas)
Fans Divided on MLB’s New Sponsored Patch Program
RE:JERSEY – AC MILAN PLAYERS TO WEAR SPECIAL PUMA JERSEYS
How the New York Philharmonic Is Evolving Its Audience Strategies
PGA TOUR and Quintar expand augmented reality relationship
15 Simple Tips for Improving Customer Service
Astros & Uber Eats announce multi-year partnership
How MLB stadiums have stayed flush with hot dogs – in spite of inflation, supply chain problems
Australian Customer Loyalty Research Finds Members Make the Most of Their Rewards and Benefits
Catching buzzworthy moments that matter
Countdown To 2022 MLB All-Star Game At Dodger Stadium and From stadium to sea, LA Dodgers unveil All-Star Game plans and Play Ball Park fan engagement and MLB Play Ball Park festival
Why Formula 1’s Miami Grand Prix ended up with a fake marina and dry-docked yachts
How Data Analytics Will Change the Game for Sports Venues
Socios.com becomes official fan loyalty partner of 26 MLS clubs
How to build customer relationships and increase loyalty
NFL Fans select the Tampa Bay Bucs as No. 1 in customer service and stadium technology plus Buccaneers Voted #1 in Customer Service and Stadium Technology Again by NFL Fans
Creating the Expectations for an eSports Stadium
Part of Miami track design at the limit of the rules
Supporting Artists and Elevating Fan Experiences With Mixed Reality
Toronto Blue Jays Revamp In-Game Experience at Rogers Centre With 10 New Daktronics LED Displays
Zero Waste Wolfpack Wins GameDay Recycling Challenge Award
5 Customer Service Techniques for More Effective Communication
HARLEQUINS LAUNCH TICKETMASTER’S 3D VIRTUAL VENUE TECHNOLOGY
Real Madrid orders huge Daktronics LED halo display
Great campaign by Vitesse Arnhem using Sports Alliance’s personalization features to send a personalized season-ticket-campaign newspaper to all its fans. – Go follow Bas
