A weekly recap of some of the interesting stories and developments from the educational to the random in the world of fan engagement/experience, stadium/venue news, fan behaviour and psychology, customer service plus much more. Enjoy.
How IBM Watson is set to serve up a smart fan experience at Wimbledon 2022
Why seeing the whites of driver’s eyes is F1 and NASCAR’s biggest difference
The F1 fan engagement mentality that surprised a Daytona 500 winner
Why sport needs professional leaders to guide its future
The Bayou Cat Crew helping strengthen fan and athlete engagement from NIL
ICC Women’s cricket world cup 2022 sets new digital engagement benchmark
ASO brings in Waze to enhance Tour de France fan experience
The tech game is boosting player goals
Qatar offers artistes stage to showcase talents at World Cup
Video captures horrific moment stadium collapses at bullfight, leaving hundreds injured
The NHL Partners With Sweet to Drive Fan Engagement with NFTs
2022 Women’s Cricket World Cup content generates 1.64bn views across ICC channels
Sports Fandom Increases, Powered By New Digital Platforms
Line call: the Wimbledon ticket queue is back – and tennis fans couldn’t be happier
How NFT.NYC Grew Into The Super Bowl Of NFTs, According To Its Co-Founder
NHL to Launch NFT Platform With Eye on Fan Engagement
SA Rugby president overjoyed with lifting of stadium restrictions: ‘Life’s back to normal’
An Engineering Marvel: Tottenham Stadium Moves the Entire Pitch
LFC provides additional mental health support for fans
Cowboys issue fresh warning to XXXX Derby fans
Opinion | Why conversational AI is the future of fan activations
GameOn launches first-of-its-kind fan engagement focused chat experience with Milwaukee Brewers
‘Best job’ for sports fans opens up as firm looks for worker to test biggest events
Want to enhance fan experience? Start off with a better refund policy
West Ham United boosts online fan experience with Mapp tech
Commonwealth Games Australia partners with Komo to launch digital fan hub
Excessive fan engagement at the footy not ‘fan-tastic’
Sports in the Metaverse: Key Considerations
Colorado Avalanche and Coors launch beer made from venue ice shavings
Optus Stadium AFL Eagles to State of Origin NRL time lapse video
Cyberattacks: Notoriety and revenues make sports organizations targets
What can brands learn from Glastonbury?
History of Baseball Stadiums: Part One – The Good “Old” Days
History of Baseball Stadiums: Part Two – “Domes & Astroturf”
ECB officials concerned over cocaine fuelling crowd trouble ahead of England-India Edgbaston Test
Each MLB Stadium’s 2022 Offering, Worst To Best
7 Top AI Trends in Customer Service
How To Transform Your Customer Service Experience
Avalanche fan barred from Ball Arena for sprinkling friend’s ashes on the ice
The Top Five Reasons Customers Don’t Come Back
Atlanta’s Mercedes-Benz Stadium recognized for zero waste efforts
Yankees bleachers fans lose their minds over girl’s water bottle flip
Wembley Stadium up its game with a d&b sound solution
Populous Teams up with Leading Audiovisual and Acoustics Professionals to Launch Experience Studios
Wimbledon Residents Protest Against Fans Having ‘Sex Parties’ In Local Area
Gophers football players will grant special fan access this year — for a $199 fee
FC Porto is the First European Football Club to Enter into the Metaverse with Upland Agreement
Wimbledon ‘Virtual Hill’ gives fans worldwide flavour of championships
10 types of fan: from browsers to collectors and cult fans
LaLiga Tech Launches Startup Competition for Fan Engagement
Wimbledon looks to engage younger fans with virtual Centre Court on Roblox
NFL to Host First Official Events in Africa With Talent Search, Fan Engagement Camp in Ghana
Manchester Venue Trials FinGo’s Naked Payments Technology
Why captions are suddenly everywhere and how they got there
West Ham United football club launches hyper-personalised fan experience
NHL seeing growth in female and young fans
Warriors set for emotional homecoming after more than two years amid NZ Covid changes
