A weekly recap of some of the interesting stories and developments from the educational to the random in the world of fan engagement/experience, stadium/venue news, fan behaviour and psychology, customer service plus much more. Enjoy.

The palm cockatoo should be Brisbane Olympics mascot – imagine a stadium full of big crested hats and drumming on seats

How IBM Watson is set to serve up a smart fan experience at Wimbledon 2022

Why seeing the whites of driver’s eyes is F1 and NASCAR’s biggest difference

The F1 fan engagement mentality that surprised a Daytona 500 winner

Why sport needs professional leaders to guide its future

The Bayou Cat Crew helping strengthen fan and athlete engagement from NIL

ICC Women’s cricket world cup 2022 sets new digital engagement benchmark

Why the AFL is having a crowds CRISIS as the number of fans attending games drops to its lowest level in 27 YEARS

2022 Stanley Cup Final: How Blink-182’s ‘All the Small Things’ became a big deal for Colorado Avalanche fans

ASO brings in Waze to enhance Tour de France fan experience

The tech game is boosting player goals

Qatar offers artistes stage to showcase talents at World Cup

Video captures horrific moment stadium collapses at bullfight, leaving hundreds injured

The NHL Partners With Sweet to Drive Fan Engagement with NFTs

2022 Women’s Cricket World Cup content generates 1.64bn views across ICC channels

Sports Fandom Increases, Powered By New Digital Platforms

Line call: the Wimbledon ticket queue is back – and tennis fans couldn’t be happier

How NFT.NYC Grew Into The Super Bowl Of NFTs, According To Its Co-Founder

NHL to Launch NFT Platform With Eye on Fan Engagement

SA Rugby president overjoyed with lifting of stadium restrictions: ‘Life’s back to normal’

An Engineering Marvel: Tottenham Stadium Moves the Entire Pitch

LFC provides additional mental health support for fans

Cowboys issue fresh warning to XXXX Derby fans

Opinion | Why conversational AI is the future of fan activations

GameOn launches first-of-its-kind fan engagement focused chat experience with Milwaukee Brewers

‘Best job’ for sports fans opens up as firm looks for worker to test biggest events

Want to enhance fan experience? Start off with a better refund policy

West Ham United boosts online fan experience with Mapp tech

Commonwealth Games Australia partners with Komo to launch digital fan hub

Excessive fan engagement at the footy not ‘fan-tastic’

Sports in the Metaverse: Key Considerations

Colorado Avalanche and Coors launch beer made from venue ice shavings

Optus Stadium AFL Eagles to State of Origin NRL time lapse video

The Ultimate Queenslander NFT

Cyberattacks: Notoriety and revenues make sports organizations targets

What can brands learn from Glastonbury?

History of Baseball Stadiums: Part One – The Good “Old” Days

History of Baseball Stadiums: Part Two – “Domes & Astroturf”

ECB officials concerned over cocaine fuelling crowd trouble ahead of England-India Edgbaston Test

Each MLB Stadium’s 2022 Offering, Worst To Best

7 Top AI Trends in Customer Service 

How To Transform Your Customer Service Experience

Avalanche fan barred from Ball Arena for sprinkling friend’s ashes on the ice

The Top Five Reasons Customers Don’t Come Back

‘Stop treating loyal fans so callously’: Man United supporter slams club for terminating father’s season ticket for missing deadline by a day

Atlanta’s Mercedes-Benz Stadium recognized for zero waste efforts

Yankees bleachers fans lose their minds over girl’s water bottle flip

Wembley Stadium up its game with a d&b sound solution

NFL vs. covid: A study finds that with safety measures in place, 2020 stadium openings had no impact on local case rates.

Populous Teams up with Leading Audiovisual and Acoustics Professionals to Launch Experience Studios

Wimbledon Residents Protest Against Fans Having ‘Sex Parties’ In Local Area

Gophers football players will grant special fan access this year — for a $199 fee

FC Porto is the First European Football Club to Enter into the Metaverse with Upland Agreement

Wimbledon ‘Virtual Hill’ gives fans worldwide flavour of championships

Sky Sports will tell punters and viewers about the environmental impact of their favourite sporting events this summer and will encourage them to make their match-day habits lower-impact.

10 types of fan: from browsers to collectors and cult fans

LaLiga Tech Launches Startup Competition for Fan Engagement

Wimbledon looks to engage younger fans with virtual Centre Court on Roblox

NFL to Host First Official Events in Africa With Talent Search, Fan Engagement Camp in Ghana

Manchester Venue Trials FinGo’s Naked Payments Technology

PlayStation launches new subscription service at double original price – can it win over gaming fans?

Why captions are suddenly everywhere and how they got there

West Ham United football club launches hyper-personalised fan experience

NHL seeing growth in female and young fans

Warriors set for emotional homecoming after more than two years amid NZ Covid changes

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