Month: August 2022


A weekly recap of some of the interesting stories and developments from the educational to the random in the world of fan engagement/experience, stadium/venue news, fan behaviour and psychology, customer service plus much more. Enjoy.

Robbie Lyle: The Gooner giving Arsenal’s diehard fans their own voice

The Brooklyn Cyclones hosted an Elaine dance contest for Seinfeld Night and you’re not gonna wanna miss this..

West Ham fans threaten to boycott London Stadium for charging $13 for pint of beer


NBL Trading Cards Return With Topps


Study: Sports fans believe more in-stadium technology will improve live events

Bayern Munich targets US fans to close financial gap with Premier League

AFL freezes finals ticket prices in big win for fans

Gold Coast Titans: Our biggest fans to run out with the team on Sunday

Leeds Rhinos and Oldham AFC hit the holodeck in six-figure deal

Fan tokens and cryptoassets: new and fun but not a consumer law free zone in Australia

Smart logos on sportswear: Driving digital fan engagement

Houston Texans slash concession prices on most popular food and drink items ahead of 2022 NFL season

Fans Ready to Embrace Stadium Digital Future

Exclusive: MLS Sponsorship Portfolio Shows Tech Category Is Fastest Growing

Arsenal reprimanded for second time for fan token adverts

‘We treat fans better when we know more about them’: Why FC Bayern works with Adobe

Scottish football fan behaviour: Pyros, pitch invasions, sick chants and players pelted by missiles – the deterrent is not enough

How To Turn Customer Support Into A Sale

More Football Fans Than Ever Are Streaming Games and Here’s How to Reach Them

MLB returns to London Stadium in 2023 with Chicago Cubs vs St Louis Cardinals matchup

Mercedes F1 Team continues sustainable performance ‘on and off the track’

Why Football Fans Pick The Teams They Do

Football fans reveal how they were scammed by clever fraudsters: ‘Don’t buy tickets on social media’

Asahi becomes official beer of Manchester City

Sydney Football Stadium nears grand opening

Building an ‘ARMY’ of Fans: Marketing Lessons from K-Pop Sensation BTS

TikTok users able to discover and buy tickets in-app via Ticketmaster partnership

NFL Plus: price, preseason games, devices and everything we know about the streaming service

The sisterhood of travelling netball fans comes full circle in Birmingham

Premier League’s fattest fans revealed – and they don’t support a Big Six club

Fans highlights warm welcome as key to match day experience

Adobe and FC Bayern collaborate on a multi-year partnership

Houston Texans unveil Fan First Deals to elevate gameday experience for fans

We asked if gay fans will be safe at the FIFA World Cup in Qatar. This is what the hosts said

LaLiga sees ‘complete rebrand’ in EA Sports fan engagement partnership

Leicester’s King Power Stadium to offer first checkout-less hospitality experience in Europe

‘Needs an upgrade’: Grandstand at Leichhardt Oval collapses in terrifying scenes

Macarthur Grassroots Membership a ‘fantastic initiative’ in engagement

How fan-owned football clubs are putting the power in the hands of the supporters

What’s next for the NHL and the Metaverse?

Family Fun on Family Night: Packers fans and families soak in the experience

Verstappen condemns “disgusting” burning of Mercedes merchandise by fans

Spanish football league LaLiga launches streaming service in China

BBC statement on complaints about scrapping of classified football results on the radio

NRL: Introducing Bundy Mixer!


A weekly recap of some of the interesting stories and developments from the educational to the random in the world of fan engagement/experience, stadium/venue news, fan behaviour and psychology, customer service plus much more. Enjoy.

F1 launches ‘Drive It Out’ campaign to combat fan and online abuse

For fans, Ticketmaster is misery business

New online NIL marketplace connects fans to college athletes

Everton sign partnership with Fancurve

SA Rugby, Dell Technologies introduce immersive VR Experience for fans

Hibernian Fan Survey: The Results

Little League® World Series Fan Zone to Provide Unique On-Site Experiences in 2022

Disney General Entertainment Presents ‘Journey Into Storytelling’ With Fan-favorite Shows at D23 Expo 2022

‘Bread and circuses’: The first sneak peek at the new Allianz Stadium

Fans get their first glimpse of the $800million Sydney Football Stadium rebuild

Bears’ NFL Fan of the Year application now open

Mercedes-Benz Stadium launches pilot for facial recognition ticket entry

Creative Technology provides LED for Birmingham 2022

Oxford City football club to accept Bitcoin payments

1,000 German football fans to test new 5G app

Three Fatal Falls at Mile High Stadium in Past Seven Years

Challenges of sports stadium security

Global football champions FC Bayern redefine the fan experience

Fan-centric platform Fave launches “fan verification”

Seattle Mariners Hit A Digital Transformation Home Run

NFL ticket sales rise with new record in sight

Creating a culture of exceptional customer service for your business

EA Sports Inks Sky Premier League Sponsorship as It Readies Post-FIFA Evolution

How Bills fans can enter the NFL’s 2022 Fan of the Year contest

Customer Experience Management: How to deliver memorable experiences and create emotional bonds with customers through technology.

Home Run: A Look Back at 5 Big League Pro AV Upgrades for 2022

We now interrupt your angst about the trade deadline for Baby Shark Day

Fans’ faces could become future tickets to Falcons, Atlanta United games

Waitr to Provide In-Stadium Food Ordering for New Orleans Saints

Road To CFB: The Journey To Visit Every College Football Stadium

How Emotionally Intelligent Leaders Use the McDonald’s Paycheck Rule to Calm Anxiety and Inspire True Loyalty

Crystal Palace to tackle antisocial and criminal behaviour

The Hundred to use more stewards and cameras to identify drunken fans

Cricket striving to avoid ‘missing generation’ due to COVID

Rebound to reboot? As soaring inflation drives prices up, construction, concession and operating costs raise concerns. Will fans attend fewer games?

Customer Neglect Is Real And Needs To Be Managed, As Do Customer Expectations.

McDaniel’s path to Dolphins started with a lost hat as a fan

Everton fan who helped refugees takes penalty vs Dynamo Kyiv


Football fans warned to beware of fake ticket scams

UEFA Women’s EURO 2022 Final sustainable food packaging first

FIFA 23: EA Sports promise “more exciting updates” for women’s football fans

Wallabies Legend Bernard Foley On Where Australian Rugby Union Got Is So Wrong, What NRL Do Better

K-pop’s CD problem isn’t going away any time soon

Trying The Most Delicious New York Mets Food At Citi Field

Brazilian soccer club welcomes first Argentinian crypto signing amid economic downturn

LFC reminds fans of additional mental health support for those returning to watch the Reds

Professional soccer club Crawley Town FC signs midfielder after NFT vote


Tally Technology set to drive fan engagement at I-Tech Cup clash between AS Roma and Tottenham Hotspur

A Virtual Entertainment Hub “Meta Stadium”, Offers Dreamy Experiences As A Player & Spectator

Cleaning The World’s Largest Free-spanning Dome – Singapore’s National Stadium

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